Suburban Ford of Ferndale

Mike helped me trade my Raptor and get a new F150 Tremor, which I absolutely love. The entire experience with Mike as well as the Finance Manager was informative, fun, and mutually beneficial. I'll be back t which I absolutely love. The entire experience with Mike as well as the Finance Manager was informative, fun, and mutually beneficial. I'll be back to buy my Mach 1. This dealership is the best of any Ford dealer I have shopped at in the area. It's no nonsense, the staff are professional, and they are not arrogant. My experience at other Ford dealerships in the metro Detroit area almost completely soured me on the brand. As long as Ford of Ferndale keeps it up, I'll be a customer for life. More

Service manager from xxxx! Doesn’t answer calls. Doesn’t listen when you do get through. Doesn’t do anything that’s asks. Rudest man! I honestly have no idea how he has a job still. If you want to be ignore listen when you do get through. Doesn’t do anything that’s asks. Rudest man! I honestly have no idea how he has a job still. If you want to be ignored, overcharged and treated like trash he is the man for you! If you like to be treated like an adult and shown respect search elsewhere and away from him! More

I cannot say enough positive things about my experience at suburban Ford Ferndale! (Used Cars) The salesman Chris made me feel extremely comfortable and he wasn’t the typical sales person I didn’t feel any at suburban Ford Ferndale! (Used Cars) The salesman Chris made me feel extremely comfortable and he wasn’t the typical sales person I didn’t feel any pressure. Everything went smoothly it actually went better than I expected. Kevin the finance man was also the same I have been to dealerships before where they try to pressure you to buy extra stuff I didn’t get any of that there the transaction was smooth and easy. He even found me better financing which was unexpected I went in there thinking my car note would be a certain amount and it was actually lower than I expected I was thrilled! my next car will be with them as well I would absolutely recommend going to them without a doubt! Thank you Chris Marhofer an Kevin Maple! More

I was in and out in a very timely manner the service excellent and the environment was very friendly excellent and the environment was very friendly More

This place is great. I enjoy the consistency fair pricing and service is always well done and service is always well done More

I’ve been coming to this dealership for twelve years and have always been pleased with the service... quite a few times I’ve been given chauffeur service to and from my home for the longer waits. All has b have always been pleased with the service... quite a few times I’ve been given chauffeur service to and from my home for the longer waits. All has been efficient and pleasant. More

The place is clean. Advisors are professional when conversing with me. a quality experience till the end conversing with me. a quality experience till the end More

He wasn’t my advisor but took the time to get me checked in and arranged for a shuttle. Very professional and went above and beyond in and arranged for a shuttle. Very professional and went above and beyond More

Alexis and the staff are amazing! The ease of my son buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you for all that you do! More

I brought my vehicle in to Suburban Ford for service and the technician found significant issues with my vehicle. The Service Manager, Brandon took the time to personally take me to my vehicle and show me w the technician found significant issues with my vehicle. The Service Manager, Brandon took the time to personally take me to my vehicle and show me what was wrong. Because of this I felt they were honest and not trying to sell me work that I did not need. Because of how I was treated I will be back. More