Suburban Ford of Ferndale

You have a very nice service department and the service is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look arou is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look around in the show room and check out the selection of new cars you have. More

The service was excellent. No long wait. Corey my service tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. More

I was very happy to be able to drop in without an appt. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. More

Corey was very helpful when I brought my car into your dealership for service for the first time. I needed an oil change and the service provided didn’t take long. dealership for service for the first time. I needed an oil change and the service provided didn’t take long. More

Didn’t take long, staff friendly, explained other issues with you about your vehicle with you about your vehicle More

Good work and cost less then Elder ford. Took less time to do the work. Will come back for all my maintenance on my wagon to do the work. Will come back for all my maintenance on my wagon More

Suburban Ford has been fantastic service wise. I intend to purchase my next vehicle from them because their service department has been fantastic. Thank you, Corey, and thank you Suburban Ford! Dave P. to purchase my next vehicle from them because their service department has been fantastic. Thank you, Corey, and thank you Suburban Ford! Dave P. More

I love the people at Suburban Ford in Ferndale. Always kind, friendly and eager to help. kind, friendly and eager to help. More

Corey was very easy to work with and very up front. Price was fine and the service went well. Will return next time I need service. was fine and the service went well. Will return next time I need service. More

The dealer had posted online on Cars.com the sale of a new 2021 yellow Bronco for the price of $99,999. I was curious about the price as these sounded like a 100% markup. I can understand the current mark new 2021 yellow Bronco for the price of $99,999. I was curious about the price as these sounded like a 100% markup. I can understand the current market situation with short/small inventories, but not to the degree of marking up a vehicle 100%. They replied and said that the vehicle was actually a demo vehicle, which would not be for sale at least until January of 2022. So why put the ridiculous price in the first place...and secondly, why list a vehicle purposely knowing that is NOT for SALE! It is because of dealers like this that make me trust less of online listings. How can trust dealers when they do this online....why not advertise that they have a demo for just that...demo, instead of this shenanigans. Direct quote from email response ..."that is not the actual price of that specific Bronco. The reason the price shows up that way is because it is not currently available yet. It is being used as a mannequin for test drives and showing. At this time, we do not have a Bronco in stock, however we can order one for you if you would like."... More