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Suburban Ford of Ferndale

Ferndale, MI

4.3
586 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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586 Reviews of Suburban Ford of Ferndale

July 21, 2021

Chris helped me as a first time car buyer from a dealership. Was very kind and friendly throughout the whole process as well as the rest of the staff. thanks everybody! More

by connor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer, Mark Borushko
July 19, 2021

I just gotta say that this place was amazing, they were super kind and careful while I was there. Chris was an absolute gem and helped me through everything in getting my own car. Great dude, great crew, g More

by David D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
July 14, 2021

Everything was perfect from the time I called and got an appointment the next day to the time I picked my vehicle up the next day when it was completed. Andrew contacted me throughout the day via text and k More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was also very pleasant!, Andrew Perkins
Jul 16, 2021 -

Suburban Ford of Ferndale responded

We appreciate your positive review about your recent experience with us!

July 04, 2021

No problems did a great or job I had patience More

by lenoxbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
June 24, 2021

Over ten days ago,asked for photos of a 2008 Escape Over ten days ago, asked for photos of a 2008 Escape Hybrid, numerous emails from Lane saying they would be ready soon and NOTHING as of yesterda More

by mrfitzgeralddennis
Recommend Dealer
No
Employees Worked With
Lane Pawlowski
June 19, 2021

For my first time visiting this location, I received excellent attention and service. Mr. Andrew Perkins was very helpful and even came outside to help get the vehicle from in the middle of the street. More

by SHACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
Jun 29, 2021 -

Suburban Ford of Ferndale responded

Shack, we are so happy to read such a great review about Suburban Ford of Ferndale!

May 28, 2021

The individual I spoke to never returned my email and the initial person I asked for didn’t respond! Wished that things turned out better! More

by fcyars
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Leon Stoudemire
May 21, 2021

Third vehicle I have purchased from this dealership. I told Chris what I wanted and he helped me out and showed me a selection. Thanks More

by jalinville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer, Mark Borushko
May 19, 2021

We were referred to Alexis by our daughter who bought a Bronco. Alexis did a great job! We will refer family and friends to her! More

by michellereneeross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Willette
May 14, 2021

Jay was a pleasure to work with. He made the buying experience very easy and went above and beyond during the entire transaction. Would definitely recommend him and the dealership. More

by FJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brycen "Bruce" Collins, Mark Borushko, Jay Burdalas
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