Suburban Ford of Ferndale

Jay was a pleasure to work with. He made the buying experience very easy and went above and beyond during the entire transaction. Would definitely recommend him and the dealership. experience very easy and went above and beyond during the entire transaction. Would definitely recommend him and the dealership. More

I think my Service writer takes very good care of our Flet trucks,we bring in 4 trucks all commercial ..His name is Andrew Perkins. We have other services advertiser check us in and I will say that thos Flet trucks,we bring in 4 trucks all commercial ..His name is Andrew Perkins. We have other services advertiser check us in and I will say that those experiences were not to great....I just wanted to write a review in appreciation and to let you all at Ford motor Company that Andrew Perkins does a very good job and is dedicated to make his customers happy! Thank you More

Outstanding! Better than a 5. Mr. Stoudemire goes above ad beyond to meet the customer’s needs. I am a returning customer and as long as Leon is there I will continue to be a customer. ad beyond to meet the customer’s needs. I am a returning customer and as long as Leon is there I will continue to be a customer. More

Every time I come to this location I get nothing but great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. I want to thank her and everyone there Subaru for doing a wonderful job. More

I really dont know where to start. Jay was literally I really dont know where to start. Jay was literally like my dream come true car salesman!!! I was in a very bad situation with my old vehicle an I really dont know where to start. Jay was literally like my dream come true car salesman!!! I was in a very bad situation with my old vehicle and I got referred to Jay, best decision I could have made, seriously. He got me in my 2014 Ford Escape with no problem. This vehicle is clean, low miles and has everything that I wanted in a vehicle that I thought and was told by other car salesman that I couldn't get. I told him what my budget was, what I had to spend and he worked with me. Not only that, he is a true sweetheart and he knows his stuff. He is very very professional, very nice and cautious just with all the covid stuff going around. Anyone and I mean anyone who is looking for a vehicle, I will be sending them the Jay way is what I call it lol. Thank you Jay for everything!!!! You are a hero and a lifesaver!!!! More

Give this Gentleman a Raise! He was very patient and considerate. The service was swift and the effciant service will make me a returning customer! considerate. The service was swift and the effciant service will make me a returning customer! More

Moe made my transaction as smooth as possible from start to finish. He made me feel comfortable and confident with my purchase and even helped me settle my two small children that accompanied me to the deal to finish. He made me feel comfortable and confident with my purchase and even helped me settle my two small children that accompanied me to the dealership. His customer service went above and beyond expectation and I am grateful to have worked with him purchasing my brand new Ford Edge! More

Worked with Darin for our second car purchase from Suburban Ford of Ferndale. Darin was the main reason we came back. He was professional, answered all our questions and walked us through the entire Suburban Ford of Ferndale. Darin was the main reason we came back. He was professional, answered all our questions and walked us through the entire process from selecting a vehicle to financing. Also worked with Sarah Long in coordination with Darin. Both are outstanding and will definitely treat you right! More