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Suburban Ford of Ferndale

Ferndale, MI

4.4
587 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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587 Reviews of Suburban Ford of Ferndale

March 20, 2021

Great dealership 5-star service. Andrew is great personable and professional. He is on his job. Everyone is awesome from the shuttle person to the cashiers More

by mardenawillis2612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
March 19, 2021

I work with Andrew and he was very helpful and explain to me all my options I have to getting my car fix. I am so thankful for working with someone like Andrew. My car was fix in no time. I love Ford. More

by Stacy.lucas10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 17, 2021

I had a very difficult to diagnose problems with my suspension that was identified by Andrew and the service technicians. Kudos. You guys rock! Thanks! More

by Krislieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 17, 2021

I’m very pleased with the professionalism and friendliness that I’m shown with every visit for service. I would highly recommend this dealership to others. More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky, Christina Cornell, Andrew Perkins, Demetri Murphy
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 17, 2021

I always like coming to the Ferndale Ford. Demetri helped check me in and was very nice. Andrew did a great job on my car and kept me updated along the way with text messages and calls. More

by jaimiehb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins, Demetri Murphy
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have nothing but good things to say about Ralph and the rest of the team. The experience was stress free the entire way. Ralph was very upfront about everything and very transparent about the financing pro More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have been driving to Suburban Ferndale from St. Clair Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regula More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in parts, Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 02, 2021

Ralph is the best! Even after purchasing my vehicle he still calls to see how it’s doing and how I like it so far! More

by kenzy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 25, 2021

I wanted to buy a used Ford Escape. I was approached by a salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me More

by stanclassic
Recommend Dealer
Yes
Employees Worked With
Jay Burdalas
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 23, 2021

Ralph was warm, approachable and welcoming. Those characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other More

by carlotta0712
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

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