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Suburban Ford of Ferndale

Ferndale, MI

4.3
583 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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583 Reviews of Suburban Ford of Ferndale

March 17, 2021

I’m very pleased with the professionalism and friendliness that I’m shown with every visit for service. I would highly recommend this dealership to others. More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky, Christina Cornell, Andrew Perkins, Demetri Murphy
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have nothing but good things to say about Ralph and the rest of the team. The experience was stress free the entire way. Ralph was very upfront about everything and very transparent about the financing pro More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have been driving to Suburban Ferndale from St. Clair Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regula More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in parts, Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 02, 2021

Ralph is the best! Even after purchasing my vehicle he still calls to see how it’s doing and how I like it so far! More

by kenzy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 25, 2021

I wanted to buy a used Ford Escape. I was approached by a salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me More

by stanclassic
Recommend Dealer
Yes
Employees Worked With
Jay Burdalas
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 23, 2021

Ralph was warm, approachable and welcoming. Those characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other More

by carlotta0712
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 16, 2021

Ralph was awesome. He went above and beyond to help us out in any way he could. I would HIGHLY recommend him to any of my friends. We live over an hour away from the dealership and would gladly drive that More

by Steve Sprinkles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 16, 2021

I have nothing to say but great things about Ralph. He went above and beyond for our family. He took our 2 year old daughter into consideration when looking at vehicles. He's very personable and professio More

by Kristyn047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rummer, Kevin Maples, Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 12, 2021

I was grateful to have Ralph as my dealer. He was very supportive in helping me find the right vehicle that fits my family needs. I can truly say he made my experience with purchasing a vehicle very satis More

by Shavannahwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 07, 2021

I was a loyal customer, but NEVER again! They sold me a lemon. Driving the vehicle has put me and my family in harms way. More

by Highly upset consumer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Maples
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