
Suburban Ford of Ferndale
Ferndale, MI
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587 Reviews of Suburban Ford of Ferndale
Great dealership 5-star service. Andrew is great personable and professional. He is on his job. Everyone is awesome from the shuttle person to the cashiers personable and professional. He is on his job. Everyone is awesome from the shuttle person to the cashiers More
I work with Andrew and he was very helpful and explain to me all my options I have to getting my car fix. I am so thankful for working with someone like Andrew. My car was fix in no time. I love Ford. me all my options I have to getting my car fix. I am so thankful for working with someone like Andrew. My car was fix in no time. I love Ford. More
I had a very difficult to diagnose problems with my suspension that was identified by Andrew and the service technicians. Kudos. You guys rock! Thanks! suspension that was identified by Andrew and the service technicians. Kudos. You guys rock! Thanks! More
I’m very pleased with the professionalism and friendliness that I’m shown with every visit for service. I would highly recommend this dealership to others. friendliness that I’m shown with every visit for service. I would highly recommend this dealership to others. More
I always like coming to the Ferndale Ford. Demetri helped check me in and was very nice. Andrew did a great job on my car and kept me updated along the way with text messages and calls. check me in and was very nice. Andrew did a great job on my car and kept me updated along the way with text messages and calls. More
I have nothing but good things to say about Ralph and the rest of the team. The experience was stress free the entire way. Ralph was very upfront about everything and very transparent about the financing pro rest of the team. The experience was stress free the entire way. Ralph was very upfront about everything and very transparent about the financing process. The dealer fees were minimal and I was offered a great price on my trade-in. Thanks again Ralph. More
I have been driving to Suburban Ferndale from St. Clair Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regula Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regular maintenance service done 4 visits I believe. I can say my experience thus far has been a marked improvement. It’s sometimes hard to find businesses that take pride in service, Suburban seems to do that! More
I wanted to buy a used Ford Escape. I was approached by a salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me that this was a person that I felt comfortable with to make this purchase. I will recommend Jay to friends in the future! More
Ralph was warm, approachable and welcoming. Those characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other customers and she exhibited exceptional professionalism and friendliness. I will definitely refer anyone that I know to visit Ralph Geary at Suburban Ford Ferndale if they are looking to purchase a nice used vehichle as they will receive exceptional customer service from him. Thanks again Ralph and I wish you nothing but the BEST! More