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Suburban Ford of Ferndale
Ferndale, MI
586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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586 Reviews of Suburban Ford of Ferndale
May 06, 2020
my car wouldn't start.I'm sick and couldn't get my car to the dealer.my car was towed in and I did all my transation over the phone.fix my car at the end of the day.back at my house by 5:00.Just very thankfu the dealer.my car was towed in and I did all my transation over the phone.fix my car at the end of the day.back at my house by 5:00.Just very thankful for all the help. Andrew and Michael..team helps all the time..Thanks More
by Great job...
Employees Worked With
micheal, Andrew Perkins
April 04, 2020
I am VERY happy with Moe ans Suburban Ford I was looking for a truck and met Moe. He was patient, thorough and kind. I would recommend Moe and Suburban Ford to anyone! I will be back to do futu I was looking for a truck and met Moe. He was patient, thorough and kind. I would recommend Moe and Suburban Ford to anyone! I will be back to do future business with Moe and Suburban at lease-end More
by rwreed
Employees Worked With
Moe Doueik
March 30, 2020
Michael was Quick to respond to my concerns and we were able to resolve our issue in a timely manner. Thank you Michael. From Irv Kearney. able to resolve our issue in a timely manner. Thank you Michael. From Irv Kearney. More
by Irvenkearney
Employees Worked With
Michael Stoijadinov, Blaize Bailey
March 20, 2020
Honest, attentive, and really took the extra mile (no pun intended) to help my me select a new vehicle lease. Moe made my experience painless. Cheers! intended) to help my me select a new vehicle lease. Moe made my experience painless. Cheers! More
by Dave3737
Employees Worked With
Moe Doueik
March 20, 2020
Excellent sales person. I have been recommending Moe to everyone in my family and will only go to Moe because he gets to the point and is really helpful. No traps, no lies, no false advertisement and that’ everyone in my family and will only go to Moe because he gets to the point and is really helpful. No traps, no lies, no false advertisement and that’s what i look for in a sales person as I’m under a lot of stress when searching for a vehicle. The last thing i need is someone to make finding a vehicle difficulty especially in short timing. I highly recommend him for your next vehicle search! More
by Doug Meyer
Employees Worked With
Moe Doueik
March 19, 2020
Blaize was very helpful but Brian and Pete need to take lessons from blaize on how to treat a costumer. Very bad experience at Ferndale dale Ford. lessons from blaize on how to treat a costumer. Very bad experience at Ferndale dale Ford. More
by Irvenkearney
Employees Worked With
Brian Legowsky, Pete Neubauer, Blaize Bailey
March 15, 2020
Sold me a car without a owners manual even thou there was one in the glove box the night before when we looked at it plus the fog lights on my fusion were kicked out or broke out not happy only quarter tank one in the glove box the night before when we looked at it plus the fog lights on my fusion were kicked out or broke out not happy only quarter tank of gas even thou I drove 2 hours to buy it More
by Shanehaney23
Employees Worked With
Mark Borushko
March 14, 2020
Mr. Davis did a wonderful job alleviating my anxiety about purchasing a vehicle! He was very professional and timely. Thanks for a seamless experience! When I am in need of another vehicle, I will retu about purchasing a vehicle! He was very professional and timely. Thanks for a seamless experience! When I am in need of another vehicle, I will return without hesitation. More
by Dr Nic
Employees Worked With
Kamin Davis
March 03, 2020
Lack of Customer Service He was very condescending and patronizing. My first experience over the summer was the same way however, I felt possibly he was having a bad day. Exc He was very condescending and patronizing. My first experience over the summer was the same way however, I felt possibly he was having a bad day. Except I was treated the same way on my return visit. I will no longer be servicing my vehicle at this dealership. More
by Unhappy
Employees Worked With
Pete Neubauer
February 29, 2020
Mike and hes Team always give us the right parts . we love to see how the team works together. Always on time and the right parts. Thank you to all the parts dept. And happy retirement mike we love you a love to see how the team works together. Always on time and the right parts. Thank you to all the parts dept. And happy retirement mike we love you and hope you stay in contact with us. More
by Aconc809
Employees Worked With
Kurt Kauflin, Gregory Hoobler, Mike Spicko, Tom Burnett, Eric O'neill
