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Suburban Ford of Ferndale
Ferndale, MI
586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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586 Reviews of Suburban Ford of Ferndale
February 28, 2020
Called on a Dodge Dakota. Asked John Tocco to check the truck for rust because we were coming from 45 minutes away and didn't want to waste time and gas for a rust bucket. He called back, told us it was Mi truck for rust because we were coming from 45 minutes away and didn't want to waste time and gas for a rust bucket. He called back, told us it was Mint, NO rust, just a little paint peeling off the bumper. Take the trip and find rust on the driver side box. John tells us to sand it down and add flares! WTH??! Try calling to talk to a manager, get some woman who blew off my complaint saying she'd get another salesman to sell me a different truck because there's 40 other trucks out there, don't buy that 1. Now they're calling and texting non stop. We are VERY DISSATISFIED!! Will never go back or send anyone else there More
by furious furton
Employees Worked With
John Tocco
February 20, 2020
Mark was very easy to work with and answered all my questions. Also provided me with all the info I needed to make for a smooth transaction. Will definitely be back for my next car. questions. Also provided me with all the info I needed to make for a smooth transaction. Will definitely be back for my next car. More
by Jktek1
Employees Worked With
Kevin Maples, Mark Borushko
February 16, 2020
What a joke. After talking on phone with salesperson the previous night,drove 25 miles to look at 2 cars. When I got there and looked at first car, the door panel nearly fell out and I couldn't even close b previous night,drove 25 miles to look at 2 cars. When I got there and looked at first car, the door panel nearly fell out and I couldn't even close back the door, then I asked about the other available car and was told it was sold. 50 mile round trip Ridiculous. More
by Loneranger17
Employees Worked With
Sterling, Mark Borushko
February 15, 2020
One and done! Bruce is awesome! Walked in without knowing him and his style and he brought out the car I purchased. Every time I come in for service, he speaks wit Bruce is awesome! Walked in without knowing him and his style and he brought out the car I purchased. Every time I come in for service, he speaks with me and asks how my car is doing and how many miles I have on it now. I would recommend him to anyone asking for a great salesman. More
by SassySandy
Employees Worked With
Blaize Bailey, Brycen "Bruce" Collins
February 10, 2020
Nick is awesome! Will do everything he can to get you exactly what you want. Very friendly and easy to work with. Will definitely be coming back here for my next purchase exactly what you want. Very friendly and easy to work with. Will definitely be coming back here for my next purchase More
by alexzielinski
Employees Worked With
Nick Frontiera
February 03, 2020
Nick was excellent to work with and made the car buying experience easy. Nick will find the car for you and will not pressure into a car that you’re under about. Would highly recommend nick to anyone looki experience easy. Nick will find the car for you and will not pressure into a car that you’re under about. Would highly recommend nick to anyone looking to buy or lease in the future. More
by Zac Albert
Employees Worked With
Nick Frontiera
February 03, 2020
Mark Borushko is the best in the business. He got me cash on a trade-in and a new car out the door in a single day. He’s also followed up several times after to make sure I am still. satisfied with my vehicl on a trade-in and a new car out the door in a single day. He’s also followed up several times after to make sure I am still. satisfied with my vehicle. First class all the way!!! More
by angelo
Employees Worked With
Mark Borushko
February 02, 2020
Quick, Easy, Fair I came in to buy a car and they helped me out. Gave me a good price. I am happy with my purchase and would buy from them again I came in to buy a car and they helped me out. Gave me a good price. I am happy with my purchase and would buy from them again More
by kranzkahler
Employees Worked With
Mike Goltz, Mark Borushko
February 01, 2020
Nick is the best I’ve ever worked with. Never made me feel pressured and never made me feel dumb for asking basic questions like some of the dealers I’ve dealt with in the past. Will be sending as many feel pressured and never made me feel dumb for asking basic questions like some of the dealers I’ve dealt with in the past. Will be sending as many people his way as possible! More
by Jon2713
Employees Worked With
Nick Frontiera
