Suburban Ford of Ferndale

This is my third time going through this dealership for leasing. The process is always easy and hassle free. leasing. The process is always easy and hassle free. More

The dealership was very clean well organized. Everyone was very polite. Our salesman was outstanding Joshua Arcos. Everyone was very polite. Our salesman was outstanding Joshua Arcos. More

Friendly reasonable people to do business with and responsive to questions and inquiries about vehicle equipment responsive to questions and inquiries about vehicle equipment More

10 out of 10 for excellent customer service my salesman was very patient and detail oriented as he explained the gadgets in my Mercedes-Benz. I have purchased from two other suburban locations in the past, was very patient and detail oriented as he explained the gadgets in my Mercedes-Benz. I have purchased from two other suburban locations in the past, however, Suburban Ford of Ferndale is the best yet !!!! More

Salvatore Vultaggio took great care of us. He’s your best choice at the dealership! He’s your best choice at the dealership! More

Considering my situation, Chris Ristani was able to work with me, get me approved, and in my car in three days. with me, get me approved, and in my car in three days. More

The best dealership in Michigan. I’ve gone to several, and this is hands down the best Ford Dealership in the state of Michigan. I’ve gone to several, and this is hands down the best Ford Dealership in the state of Michigan. More

Sales person was courteous, not pushy, fair negotiation. The entire purchase process was a departure from what people typically experience at dealerships. The entire purchase process was a departure from what people typically experience at dealerships. More

I would like to say Julian really did help us out. This is Karen. I know sometime back. I was kind of upset about the vehicle but he did a great job and I just wanted to let you guys know that Julian This is Karen. I know sometime back. I was kind of upset about the vehicle but he did a great job and I just wanted to let you guys know that Julian he was our sales person and we bought a used Ford Ranger so I need someone to contact me about this because I feel bad given him a not a good report, but he was absolutely out of his way and helped us in every way he could. More

The only reason I giving 4 stars is because it may have just been out of the control of the dealership. My car needed a EV battery and it took almost 3 months to get the battery. Besides that, the customer just been out of the control of the dealership. My car needed a EV battery and it took almost 3 months to get the battery. Besides that, the customer service was amazing, kept me in the loop as far as the progress of the battery, but I must omit that it was a bit stressful, to have to wait as long as I did. More