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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,202 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,202 reviews
September 24, 2025
Our experience with the staff and facilities was fantastic! I love my new f150 and Kate and her team made the purchasing experience a pleasure. I would recommend this dealership to anyone looking fo fantastic! I love my new f150 and Kate and her team made the purchasing experience a pleasure. I would recommend this dealership to anyone looking for a new or used vehicle. More
by Mrlambfries
September 19, 2025
Tammy did a great job,kept me informed thru the whole process,no surprises..Ty Tammy for your time,much appreciated.. process,no surprises..Ty Tammy for your time,much appreciated.. More
by Fabdilla7
September 19, 2025
Tammy is the best to deal with. Very helpful and knowledgeable. Made the whole process a breeze@ Very helpful and knowledgeable. Made the whole process a breeze@ More
by fett2552
Employees Worked With
September 19, 2025
I came in not knowing really what I was doing and he made everything go so smooth and perfect. I couldn't be happier! everything go so smooth and perfect. I couldn't be happier! More
by thejellybean1093
Employees Worked With
September 16, 2025
I love all the departments of this dealership. Everyone has always been very nice, helpful, and knowledgeable. Thank you so much Jason Jackson for the excellent advice you always give me to keep Everyone has always been very nice, helpful, and knowledgeable. Thank you so much Jason Jackson for the excellent advice you always give me to keep my vehicle running in top condition. Appreciate everything you do. More
by brooksd3
Employees Worked With
September 10, 2025
Nick was super helpful and made the whole process easy! I got exactly what I wanted and couldn’t be happier! I got exactly what I wanted and couldn’t be happier! More
by hosein.taylor
Employees Worked With
September 08, 2025
Kate was truly a gem! She was extremely patient and went above and beyond to help me found a car that fit my needs and my financial situation. She made me feel very comfor She was extremely patient and went above and beyond to help me found a car that fit my needs and my financial situation. She made me feel very comfortable and welcomed during a very stressful time in my life! I appreciate Kate so much for her assistance and Scott for helping me with the financial side. I love my car I felt well taken care of. More
by Michelle Watts
Employees Worked With
Katelynn Lacroix
September 05, 2025
HAD MY FORD FOCUS BRAKES DONE BY SUBURBAN FORD THEY DID EXCELLENT JOB AS ALWAYS. BRAEDEN LUCAS EXPLAINED EVERYTHING DONE WAS VERY THOROUGH AND POLITE. ANSWERED EVERY QUESTION AND HAD MY CAR WASHED AFTER EXCELLENT JOB AS ALWAYS. BRAEDEN LUCAS EXPLAINED EVERYTHING DONE WAS VERY THOROUGH AND POLITE. ANSWERED EVERY QUESTION AND HAD MY CAR WASHED AFTER COMPLETED. WOULD RECOMMEND TO ANYBODY. More
by JOHN CARLIN
Employees Worked With
BRADEN LUCAS SERVICE DEPT
September 04, 2025
I came in, in need of something reliable. Mackenzie showed me all of my options and spoke with me on the different routes I could take to best fit my needs. I will say recently had a break do Mackenzie showed me all of my options and spoke with me on the different routes I could take to best fit my needs. I will say recently had a break down of my old car and she was able to get me in a car within a week(would’ve been sooner but Labor Day weekend) Not only that, she got me the best bang for my buck and showed she truly cared about putting me in a nice reliable vehicle that I felt comfortable buying. 10/10 would recommend👌🏻 More
by LCcam
