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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,918 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,918 reviews

June 30, 2018

Better than last time! The first time at Suburban Ford Matthew gave us a great leasing experience! That’s why we came right back at lease-end and stuck with him. He makes su More

by Mark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Siman
Jul 13, 2018 -

Suburban Ford of Sterling Heights responded

Mark, thanks for the positive review and your continued business to Suburban Ford. It's great to hear that you continually have excellent experiences with our staff and dealership. We look forward to your next visit!

June 29, 2018

Straight to the point Other dealerships seem to not get the the point really quickly because they want to keep talking and keep you investing your time. Nathan was on top More

by Spencer man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Caleb Herrera, Nathan Reese
Jul 13, 2018 -

Suburban Ford of Sterling Heights responded

Spencer, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

June 28, 2018

Excellent Service When I visited Suburban Ford, I was greeted with a huge smile and great hospitality by a young man named Mike Larose. He was very attentive to my need More

by Sunflower45~
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Larose
Jul 13, 2018 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

June 28, 2018

Very happy Ashey made things possible that I thought were not. She listened to everything I had to say. She found what I eas looking for and made it hs More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Herrera, Ashley Burgess, Jeremy Sloat
Jul 13, 2018 -

Suburban Ford of Sterling Heights responded

Gary, thanks! It's great to hear that Ashley was able to provide you with an excellent dealership experience. Looking forward to your next visit!

June 27, 2018

Great service I was pretty much stuck in a tough spot, I didn’t think I could finance. Bad credit and no co - signers to help me.Terry Lange made it happen. I was v More

by Kevin1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Lange
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Kevin, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Terry! We hope to have the pleasure of serving you again in the future!

June 27, 2018

Exceptional service Jeremy Randolph is an exceptional and honest sales provider. He is able to promptly provide me with the exact information I am inquiring about withou More

by stephenjaskulski86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Stephen, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jeremy! We hope to have the pleasure of serving you again in the future!

June 26, 2018

Great Brad did a great job on getting us a great deal . Brad is one one the best I knew him when he worked at Royal Oak Ford and he found us a great car for a super deal where ever Brad goes I will be ther More

by Patf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 26, 2018

Great salesperson and very easy to get paperwork done Vince was very easy to work with and was straight to the point with his sales which made the process much smoother and very easy More

by Driley19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miceli
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback. It's great to hear you had a positive sales experience with Vince. We hope to serve you again in the future!

June 26, 2018

Great!!!! The service was great, it just felt right. I have dealt with suburban ford before. Nothing has changed the service is still professional top notch. More

by Ford Bob T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miceli
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for taking the time to give us positive feedback. We hope to serve you again!

June 26, 2018

Great Job by Antonio, Josie, and Andrew Vultaggio! Antonio, Andrew, and Josie were wonderful! The entire experience from beginning to end went smoothly. They were friendly and incredibly professional More

by PaulL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio, Andrew Vultaggio, Josie Vultaggio
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Paul, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Antonio, Andrew, and Josie exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

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