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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,919 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,919 reviews

June 26, 2018

Great Brad did a great job on getting us a great deal . Brad is one one the best I knew him when he worked at Royal Oak Ford and he found us a great car for a super deal where ever Brad goes I will be ther More

by Patf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 26, 2018

Nothing spectacular Average customer service. They want to sell, sell, sell. Some of the women need to be told how to dress appropriately for a sales business. More

by Yofrendonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

We appreciate your constructive feedback. We will use this information to better your dealership experience with us in the future!

June 25, 2018

First Rate Service From the moment I walked in the door I was greeted with friendly service. Terry was incredibly helpful in finding me a car that fit my needs and pric More

by Juliannec711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Molter, Terry Lange
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Julianne, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Dylan and Terry exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2018

Great customer service My salesperson, Vince, and finance manager, Cheryl, were quick to address my concerns about my paperwork and I left the dealership very satisfied. I w More

by Kcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miceli, Cheryl Noda
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Vince! We hope to have the pleasure of serving you again in the future!

June 23, 2018

Excellent Experience I purchased a Subaru BRZ with Nathan's assistance. He was able to find the fastest ways to purchase, was very informative and knowledgeable. Overall, More

by DanN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Reese
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Dan, thanks for the incredible feedback! We are so glad to hear that Nathan was able to assist you in picking out the perfect Subaru BRZ. We hope to serve you again for all of your vehicle-related needs!

June 23, 2018

Leased an Escape Everyone I met and worked with were very helpful. I have dealt with Suburban Ford for many years and will continue to purchase my cars from Joe. More

by Bikerbear5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mexico, Mike Capicchioni
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the 5-star review! We hope to serve you again in the future!

June 22, 2018

New lease I was referred to Matt by Mike LaRose from suburban ford used cars. Both Mike & Matt were very professional. They gave their utmost attention to what More

by Holli 0703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Siman, Mike Larose
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Congratulations on the new lease. We are glad to hear that you had an outstanding experience with Matt and Mike shopping for your new vehicle. We hope to serve you again in the future.

June 22, 2018

Used vehicle purchase Would highly recommend Ashley B if you’re looking for a used vehicle. Very knowledgeable, professional and personable. She made the whole process simp More

by jeannemj
Recommend Dealer
Yes
Employees Worked With
Dana Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mazza, Ashley Burgess
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Ashley!

June 21, 2018

Marcus Martin is the BEST My sales rep was Marcus Martin, he was GREAT!!! Answered all my questions, I was nervous at first, but he walked me through everything and made me fee More

by JayG76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the positive feedback regarding your experience with Marcus! We hope to have the pleasure of serving you again in the future!

June 21, 2018

Best Car experience Hands Down I want to thank Mike and the manager Brian for helping me with purchasing my car! My family has bought 4 car from this Delaership and we get nothing b More

by Adubsfresh95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Anthony Mazza, Mike Larose
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Mike and Brian! We hope to have the pleasure of serving you again in the future!

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