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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,058 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,058 reviews

April 23, 2019

Went the extra mile! The new car sales floor are all great, they make you feel welcomed and have good hospitality. Thank you Dave Curtiss, for working extra hard for me, More

by George A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren P. , Dave Curtiss
May 03, 2019 -

Suburban Ford of Sterling Heights responded

George, your wonderful feedback and rating mean a lot to us!

April 19, 2019

Great experience Nicole was awesome, made getting a new truck simple and easy! Going to highly recommend her to all friends and family. Purchase and pickup were only h More

by rockjr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Suburban Ford of Sterling Heights responded

We're so glad that we were able to go above and beyond your expectations!

April 17, 2019

Sincere service New car shopping this week we began our search working with Mandy, and she was very helpful, professional and quick. Lisa came by to see how things we More

by limoguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline Simon
May 03, 2019 -

Suburban Ford of Sterling Heights responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

April 15, 2019

Helpful salesman, Nathan Reese In searching for a car for my sister who is recently divorced, I met Nathan Reese. Throughout the process Nathan was courteous, gentlemanly, sensitiv More

by ES
Recommend Dealer
Yes
Employees Worked With
Nathan Reese
May 03, 2019 -

Suburban Ford of Sterling Heights responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights!

April 13, 2019

Best purchase experience! Ashley was very helpful and instrumental in making things happen. When I arrived for my pick up date I was on the road within an hour with my newer ca More

by Chulini48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Burgess
May 03, 2019 -

Suburban Ford of Sterling Heights responded

We are very happy we could provide you with a positive experience!

April 12, 2019

Great Experience highly recommend I came to the dealership with a pretty good idea of what I wanted and how much I wanted to pay. Mike greeted me before I could even walk in the door a More

by Jackson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Herrera, Mike Larose
May 03, 2019 -

Suburban Ford of Sterling Heights responded

Thanks for your praise and kind comments about our team!

April 05, 2019

Getting a better car James D was AWESOME from the first phone call. He listened to what we wanted and when we couldn't get it James did NOT give up!!! He went the extra mi More

by Lisa and Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Herrera, James Dluzynski
May 03, 2019 -

Suburban Ford of Sterling Heights responded

Lisa And Terry, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Sterling Heights.

March 30, 2019

Great expierence and great sales consultant! Mike LaRose went above and beyond to help me find the perfect vehicle. He was professional, friendly and efficient. The whole process took less than 2 More

by Megan Kerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Larose
Apr 04, 2019 -

Suburban Ford of Sterling Heights responded

Megan, we're so glad that we were able to go above and beyond your expectations!

March 28, 2019

Rich Kramer Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!! More

by PeterS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Suburban Ford of Sterling Heights responded

Peter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

March 22, 2019

Splendid Michael was a great help, and helped me find my dream car! A+++ for Mr. Capicchioni highly recommend! I had a great experience during my visit More

by Jay
Recommend Dealer
Yes
Employees Worked With
Mike Capicchioni
Mar 25, 2019 -

Suburban Ford of Sterling Heights responded

Jay, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Sterling Heights.

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