Suburban Ford of Sterling Heights

Salesman of the year! Awesome personality. Will help you find exactly what you are looking for at the price you want to pay. Dealt with David twice now and if you are looki Awesome personality. Will help you find exactly what you are looking for at the price you want to pay. Dealt with David twice now and if you are looking to get into a Ford vehicle, wether new or leased, He is the guy to go to! More

Someone like ME got financed with their help! THANKS NATE! Nate Reese helped me get a car! The customer service and care at this dealership is beyond amazing! I am not exaggerating that I couldn't get financ Nate Reese helped me get a car! The customer service and care at this dealership is beyond amazing! I am not exaggerating that I couldn't get financed anywhere else but with their help and care they were able to make it so I am driving away in a newer vehicle with low mileage. I am still in unbelief that this is happening but all the paperwork is signed and everyone is friendly and helping me out. Nate took such care and time to help me pick out exactly what I wanted and I felt like I had someone in my corner helping me get a car. At one point during the day I saw a women who was having a bad day(of no fault of Nate or Suburban Ford) come in a take all her frustration out on him. I watched him patiently help her through her dilemmas and by the end of the interaction she was apologizing that her anger had nothing to do with him or any fault of the dealership just things in her own personal life. Watching how kind and understanding Nate was to her while in the middle of helping me out also impressed me to the kind of people that work here. If ANYONE needs a car I recommend coming here! More

Excellent Experience!!! Bryan Stier in the Body Shop was great to work with! Excellent customer service, very friendly, and knowledgeable. I would highly recommend him and Su Bryan Stier in the Body Shop was great to work with! Excellent customer service, very friendly, and knowledgeable. I would highly recommend him and Suburban Ford! Thanks, Bryan! More

Incredibly helpful, would recommend to anyone buying a car. Dave and the rest of the team there were incredibly helpful. They were very understanding of my financial situation and were more than willing to work Dave and the rest of the team there were incredibly helpful. They were very understanding of my financial situation and were more than willing to work me with me so that I got the best deal possible. I did not feel rushed or pressure in the slightest to buy my car and they were willing to wait a few days for me to think about the decision. I would highly recommend Dave and the Suburban Team to anyone who is looking to buy a used car. More

Buyer beware!!! If I could give a ZERO I would!!!! Do not trust Vito! He accepted our offer on a car on Friday night at close and sold the car out from under us o If I could give a ZERO I would!!!! Do not trust Vito! He accepted our offer on a car on Friday night at close and sold the car out from under us on Saturday morning as we were driving to the dealership. His word means nothing! The professionalism of Vito and his dealership is highly lacking! BUYER BEWARE!!!! More

Shelby is a rockstar! I recently had my vehicle in for service and was extremely impressed with the level of service I received from the moment I called in until I picked u I recently had my vehicle in for service and was extremely impressed with the level of service I received from the moment I called in until I picked up my vehicle. Shelby Frazzitta was a rockstar in the level of service she provided, her updates and hard work with the insurance company went above and beyond. I had a loaner vehicle through the rental department where the service was fantastic as well. Connie and Holden were amazing as well, always willing to help with a smile. Not only were they great but any interaction I had with the staff there was great, keep up the great work!!! More

Awesome Went to see James for a used car and he went the extra mile. I was treated with great respect. He searched for the best vehicle that would fit my need Went to see James for a used car and he went the extra mile. I was treated with great respect. He searched for the best vehicle that would fit my needs. He listened to what I wanted and did his best finding it for me. Brian was very helpful and made my search work! Great experience I highly recommend seeing James and this dealership!!! More

good experience It was a good experience chatting with the sales and buying a new vehicle here. All useful information provided and the process is pretty simple and f It was a good experience chatting with the sales and buying a new vehicle here. All useful information provided and the process is pretty simple and fast. More