Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,046 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,046 reviews
November 30, 2017
Above and Beyond Our sales person Brad spent many hours looking for the car with all the options we wanted. He worked hard getting us the BEST deal for our new car an Our sales person Brad spent many hours looking for the car with all the options we wanted. He worked hard getting us the BEST deal for our new car and a fair price for our trade in. Thank you, Brad! More
by Sally Slowke
Employees Worked With
November 29, 2017
2013 dodge dart Paul coolman and caleb herrera are the best!! Helped us in every aspect along the way. Great help and exceptional service!! Come in and get a car for Paul coolman and caleb herrera are the best!! Helped us in every aspect along the way. Great help and exceptional service!! Come in and get a car for sure! More
by Beth Weiner
Employees Worked With
Caleb Herrera, Paul Coolman
November 28, 2017
Wonderful. Michael was of great assistance to help me buy my first car! What I originally planned on purchasing didn't quite work out but Michael helped me find Michael was of great assistance to help me buy my first car! What I originally planned on purchasing didn't quite work out but Michael helped me find something within my price and mileage range that I amnow so much more grateful I bought over my original choice. Very patient and dedicated to helping me out he made a stressful hard decision a fun and confident one! Thank you Michael! More
by CRA1996
Employees Worked With
Mike Larose
November 27, 2017
Satisfied I love her and him. they were so professional. I had many laughes while doing my paper work. I couldn't ask for two better sales consultants I love her and him. they were so professional. I had many laughes while doing my paper work. I couldn't ask for two better sales consultants More
by Engua
November 26, 2017
Excellent friendly sales! I felt more like a friend than another sales prospect and genuine care in giving me the best price they could! I left educated too! I felt more like a friend than another sales prospect and genuine care in giving me the best price they could! I left educated too! More
by SharonShall
November 25, 2017
Great service Salesperson was extraordinary with helping me find the right truck. She was patient and diligent in finding me the options I wanted. Upon finding out Salesperson was extraordinary with helping me find the right truck. She was patient and diligent in finding me the options I wanted. Upon finding out there was a problem the service department was very helpful and took care of my truck in a timely manner. More
by F250 desire chris
Employees Worked With
Michael Tear, Madeline Simon
November 24, 2017
New Car Purchase Vince did a good job with my new vehicle purchase. I will happily recommend suburban ford to friends and family. Thanks again for the easy process Vince did a good job with my new vehicle purchase. I will happily recommend suburban ford to friends and family. Thanks again for the easy process More
by Bill Miceli
Employees Worked With
Vince Miceli
November 24, 2017
Long time customer Always come back to suburban ford and Rich Kramer have treated myself & my family to the best trusted sales and service for many new car purchases ove Always come back to suburban ford and Rich Kramer have treated myself & my family to the best trusted sales and service for many new car purchases over many years thanks again Rich More
by Fomoco150
Employees Worked With
Other Employees :
Dave Lulewicz, Ashley Burgess
November 22, 2017
Leased new car This is our 4th lease with the help of Mike Smithley. He is awesome with customer service and putting the customer in the car they want! This is our 4th lease with the help of Mike Smithley. He is awesome with customer service and putting the customer in the car they want! More
by Rose
Employees Worked With
Mike Smitley
November 21, 2017
Terry oh sweet cherry terry Terry helped me through the purchase of buying a GMC Sierra. The process was easy and there was not a whole lot of pressure to buy. Terry has the hair Terry helped me through the purchase of buying a GMC Sierra. The process was easy and there was not a whole lot of pressure to buy. Terry has the hair of a magic wizard, wind blown with a quaff that would make Channing Tatum disappear behind it. Terry does not walk. For that is of mere mortals. Terry hovers to vehicles and back. This can be observed only if he doesn’t feel your gaze. Terry can help you too. Just go in and ask for Terry. That’s his name. Terry terry bo berry the cherry. Hairy is flairy and women be stairy. More
by jakedd
Employees Worked With
Anthony Mazza, Terry Lange
