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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.6
2,195 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,195 reviews

July 28, 2017

Always Great Job Joe Franzoni always does Great Job and would come back to work with him ! I feel very comfortable and have great experience. Highly recommend Joe ! More

by Terry Yee
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

July 28, 2017

Great Experience Salesman: Michael LaRose really went the extra mile (or possibly miles) with me today, along with Used car Managers: Brian Lagodna! Thank you guys for More

by Matt butt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Mike Larose
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with Michael! Looking forward to your next visit!

July 27, 2017

I will be coming here again in the future My boyfriend and I had a great experience with Michele she helps us find a great new escape it was not our first pick but a close second with that bei More

by Melissaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Fournier
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with Michele! Looking forward to your next visit!

July 27, 2017

amazing experience My husband and I had the best experience. Everyone was so helpful and we felt that we were getting excellent treatment. Brian was wonderful to work wi More

by cooley1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Brandon Negro, Caleb Herrera
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you and your husband had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you both again!

July 27, 2017

Quick, deal maker, hope to get another vehicle from him. I was responding to an ad listed on cargurus one night. Mr. Halsey returned the call bright and early the next morning. We scheduled an appointment me More

by Kenneth D Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again soon!

July 24, 2017

Excellent Help Unfortunately due to travel and some surprise finances I was not able to move forward with procuring a new vehicle. However, working with Sean Turner More

by Mike T
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio, Sean Turner
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

July 21, 2017

Great experience Antonio (sales person) listened to my needs and came up with different options, made sure I was completely satisfied before picking the best deal...gr More

by Gman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Vultaggio , James Tuckett, Antonio Vultaggio
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

thanks! It's great to hear you had a positive experience with Antonio! We hope to have the pleasure of serving you again soon!

July 21, 2017

Wonderful experience It was a great experience and Amelio was extremely helpful. Will definitely come back for my next purchase. Everyone I encountered was very profession More

by Shannon M Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelio Akrawi
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! It's great to hear you had a positive experience with Amelio! We hope to have the pleasure of serving you again soon!

July 21, 2017

Bait and Switch Three times I've called on advertised used cars, assured the car was available and they sent me a text message confirming appointmen. I raced down to More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bartlett, London Jacobs
Jul 28, 2017 -

Suburban Ford of Sterling Heights responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situation. Please contact our General Sales Man ager, Jim Elder III, at 586-268-7500 at your earliest convenience.

July 20, 2017

Easy and Stress free Dealing with Brandon was wonderful. He was pleasant and extremely easy to work with. It was a very refreshing experience. No stress, quick and eas More

by Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Brandon Negro
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! It's great to hear you had a positive experience with Brandon and Brian! We hope to have the pleasure of serving you again soon!

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