Suburban Ford of Sterling Heights

Tom was great! Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I drove off with my new Ranger it was more than helpful. Understood my needs and came through with more than what I expected. More

Very bad service, my car been siting there for month and half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealer half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealers HQ but same shady service I don't recommend any suburban dealers for any business More

I tried to inquire about a used car no photo. All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails aski All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails asking over and over for my phone number. More

My husband made an appointment a month ago. Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is a JOKE!!! More

Amazing consultant helped me alot . Would recommend to anyone looking for a car. Thank you for everything. Would recommend to anyone looking for a car. Thank you for everything. More

Isaiah is a wonderful salesman. He is very knowledgeable and resourceful with the vehicles and makes the whole car buying process easy. I would recommend him to anyone looking for a He is very knowledgeable and resourceful with the vehicles and makes the whole car buying process easy. I would recommend him to anyone looking for a solid used vehicle. I would recommend to management that they define a better process of clarity when a title is transferred to the Driveway to allow both sales folks and customers clarity on what vehicles are actually for sale on site. More

Very nice and welcoming dealership. Isaiah Price-Baker was friendly and provided exceptional service. Great dealership overall, would highly recommend. Isaiah Price-Baker was friendly and provided exceptional service. Great dealership overall, would highly recommend. More

They agree on a price then change it on you purchase agreement. Will not tell you what your final price on the vehicle is. Even asked to see it 3 times. Only to be told he would explain everything la agreement. Will not tell you what your final price on the vehicle is. Even asked to see it 3 times. Only to be told he would explain everything later. Question the amounts they say it was a misunderstanding and the salesman is new. Horrible experience. Do not buy from them. More

Suburban Ford of Sterling Heights is very easy to work with when buying a car. They go to great lengths to make sure that you are comfortable with the process and that all of your questions are answered. with when buying a car. They go to great lengths to make sure that you are comfortable with the process and that all of your questions are answered. I explained what I wanted In my new car and the sales person spent the time required to search for my car in 5 different States. They loose a star because they have a serious problem with their service department. When I go in for normal maintenance: that part of the dealership Is the opposite of the sales group. The service is very poor. More

I love the atmosphere & friendliness at this dealership. The service was great and fast for the oil change The service was great and fast for the oil change More