Suburban Ford of Sterling Heights

This is a really unprofessional dealership. I took my car in for service under warranty and they provided no rental. They than kept the car for many days before even inspecting it. They did not fix my car in for service under warranty and they provided no rental. They than kept the car for many days before even inspecting it. They did not fix my issue and were awful in there attitude. The management was unhelpful and uncaring and the service manager was rude. If you want to be treated poorly than this is the place to go. But if you value yourself and your time than go elsewhere. More

I have to say Rachel Kupke was great. I walked away a couple times thinking I wouldn’t find anything I like. Rachel stayed working hard until something I liked and in my budget. If you want a sales per couple times thinking I wouldn’t find anything I like. Rachel stayed working hard until something I liked and in my budget. If you want a sales person that’s going to stay working for you. Pick Rachel More

Ms. Ashley was awesome. The whole team treated me like family. Marcus and the finance team were diligent in making me happy. Kudos to them all family. Marcus and the finance team were diligent in making me happy. Kudos to them all More

Working with Ashley was great!she was on top of everything worked very quickly very polite and helped us get our truck we are very thankful for her service, and her help. I would refer her to anyon everything worked very quickly very polite and helped us get our truck we are very thankful for her service, and her help. I would refer her to anyone that I know thank you Ashley! 😊 also the Finance guy Brian was awesome to work with he was very honest and truthful and made sure you understood the contract and the seriousness of the loan for the vehicle.. great guy great personality they have the right guy in the right position! 👍👍 More

Tom is a great guy and works very hard to meet your needs. He is all about making the customer happy! Michael was great to work with too! needs. He is all about making the customer happy! Michael was great to work with too! More

She was very helpful and got me the best deal. She found me the vehicle that I wanted i would go back to them again. me the vehicle that I wanted i would go back to them again. More

Helpful and pleasant individual. Much appreciative for the service and continued proffesionalism. Keep up the good work everyone at this dealership. Thanks again for your assistance the service and continued proffesionalism. Keep up the good work everyone at this dealership. Thanks again for your assistance More

Ashley was one of the most determined people I have ever met. She was thoughtful of my current situation and made my experience a favorable one. met. She was thoughtful of my current situation and made my experience a favorable one. More

I was very pleased with the dealership and Cheyenne, my sales person. She was very patient and willing to help my find a car that fit my needs and wants. I would definitely recommend and buy from here agai sales person. She was very patient and willing to help my find a car that fit my needs and wants. I would definitely recommend and buy from here again. More