Suburban Ford of Sterling Heights

Bryan was great took care of me and my vehicle promptly and professionally. Great service would highly recommend to family and friends. Definitely will be back when I need service again. and professionally. Great service would highly recommend to family and friends. Definitely will be back when I need service again. More

Brian Stier was professional, kind and kept me up to date and informed while my vehicle was being repaired at Suburban Ford of Sterling Heights Body Shop. Excellent customer service by Brian and the rest of and informed while my vehicle was being repaired at Suburban Ford of Sterling Heights Body Shop. Excellent customer service by Brian and the rest of the Suburban Ford team. I would highly recommend anyone needing service to see Brian at Suburban Ford. Thank you for your top notch service and professionalism! More

Great Experience My experience with this dealership was very good. I would recommend this place to anyone else I knew that was wanting to purchase a vehicle. My experience with this dealership was very good. I would recommend this place to anyone else I knew that was wanting to purchase a vehicle. More

Inspection process needs work Salesman was very nice,helpful and patient. I would rate him 5 stars but the car was not. The Suburban certified car was not. Cupped rear tires, ba Salesman was very nice,helpful and patient. I would rate him 5 stars but the car was not. The Suburban certified car was not. Cupped rear tires, bad sway bar link and leaking strut. Took the car back after i had it inspected and the inspection found those issues. Dropped the car off on Tuesday night and did not hear from the dealer till after i called and left a message on Friday morning. Friday afternoon i get a call saying the car will be looked at in a few hours. After they inspect it they found the bad sway bar link and agreed to fix it. They found the cupped tires but said they will wear back to specs. They did not see the leaking strut. I like the car but will not be back to purchase another used car from this dealer. This is the type of service i would expect from a lot down on 8 mile not a New car franchise. Very disappointed. More

Experience was great. Very kind and friendly. Brian made you feel comfortable when asking questions. Everyone in the body shop that I encountered was eager to help! you feel comfortable when asking questions. Everyone in the body shop that I encountered was eager to help! More

My family and I have been working with Nicole for years! She provides excellent service and always is on top of things! She takes the time to answer all your questions and always is available even after you She provides excellent service and always is on top of things! She takes the time to answer all your questions and always is available even after your purchase. More

Great Experience I was a returning customer for Vince Miceli and he nailed my wants and needs on the first try again for a great price. He is very personable and cares I was a returning customer for Vince Miceli and he nailed my wants and needs on the first try again for a great price. He is very personable and cares about his customers. More

Absolutely exceptional! Was very impressed with the service, atmosphere, and expediency. Most of important of all, zero buyer remorse! In fact, almost a week after and satisfaction keeps on growing.... service, atmosphere, and expediency. Most of important of all, zero buyer remorse! In fact, almost a week after and satisfaction keeps on growing......Thanks Tara, Marcus, and Brian 👏👏 More

What a great experience! Lisa, Jeremy and Dylan were awesome. Fast, friendly, and professional. Got an amazing deal. They definitely earned a new life long customer. awesome. Fast, friendly, and professional. Got an amazing deal. They definitely earned a new life long customer. More

This was a pleasurable experience I recommend this dealership and Jonny to anyone shopping impeccable service fast and friendly. Thank you all. Nice happy customer dealership and Jonny to anyone shopping impeccable service fast and friendly. Thank you all. Nice happy customer More