Suburban Ford of Waterford

Derek Dinkins was the perfect salesperson for us. We truly appreciated his knowledge, attention to detail, and positivity when answering our questions. There was no hard sell, just a smooth, direct, We truly appreciated his knowledge, attention to detail, and positivity when answering our questions. There was no hard sell, just a smooth, direct, honest conversation. It was an easy process all the way through thanks to Derek! More

I was very picky. I wanted a specific vehicle with specific needs. Wally found me the perfect truck. I can tow my camper with plenty of power. The visibility is fantas I wanted a specific vehicle with specific needs. Wally found me the perfect truck. I can tow my camper with plenty of power. The visibility is fantastic with back up cameras and room for my dog Wally was very knowledgeable, patient and To the point. financing was made easy by staff. I had no troubles at all. I highly recommend suburban Ford if you are looking for a car. More

Wally went above and beyond my expectations to help me find the right used car. He wasn’t pushy like most used car salesman, which made the process much more enjoyable. Also, Lucas from the service depart find the right used car. He wasn’t pushy like most used car salesman, which made the process much more enjoyable. Also, Lucas from the service department was very helpful and knowledgeable about the car. Super helpful all around thanks again guys for making this process easy. More

Great staff and great service. I drove out the same day with a used 2018 Mustang at a great price! Very satisfied overall. I drove out the same day with a used 2018 Mustang at a great price! Very satisfied overall. More

Most excellent experience of purchasing a vehicle in my life! Straight to the point, very helpful with every question, quick and easy, set up documents prior to arrival, showed up, test drove and completed life! Straight to the point, very helpful with every question, quick and easy, set up documents prior to arrival, showed up, test drove and completed purchase all in 2.5 hours! Cannot recommend enough! More

Andrew Freeman was a true professional in every way. Made my wife feel very comfortable with the purchase of our new Ford Maverick. Made my wife feel very comfortable with the purchase of our new Ford Maverick. More

Had the vehicle i was looking for in stock ! ! And in different colors and options!!! Went to 3 other dealers and was givin the complete run a round dealer talk. Wally was straight to the point, ! And in different colors and options!!! Went to 3 other dealers and was givin the complete run a round dealer talk. Wally was straight to the point, even the things I didn't want to hear, but rather have honesty over a b*llsh*t explanation. I did make several phone calls negotiating and working out the deal, but spent about 1 hr completing the purchase. I did not spend half my day at a dealership wondering if I was going to complete the purchase. Outstanding customer service, water and drinks on hand , beautiful show room. YES I WOULD RECOMMEND BUYING A VEHICLE HERE !!!! building trusting and confident relationships since 1948. From your first car, to your dream car, and everything in between. 5☆'s ( bought a raptor) More

Kevin is by far the best salesperson I have ever worked with. I have purchased or leased Ford vehicles since 1972 and have finally found a salesperson I can send my granddaughters to without any concerns. with. I have purchased or leased Ford vehicles since 1972 and have finally found a salesperson I can send my granddaughters to without any concerns. He does not try to get people to buy features that they do not need nor want to pay for. In my opinion Suburban Ford hit the jackpot when they hired Kevin. A great asset to the company. More

Melissa is fantastic, efficient, and friendly Excellent post purchase follow up as well! Thank you 👏🏻⭐️⭐️⭐️⭐️⭐️ post purchase follow up as well! Thank you 👏🏻⭐️⭐️⭐️⭐️⭐️ More

Melissa really went above and beyond to make sure that I got into the car that I wanted! She was great to work with and I am so grateful for her! She even helped keep my very young children occupied while w got into the car that I wanted! She was great to work with and I am so grateful for her! She even helped keep my very young children occupied while we worked out all of the details of leasing a new car. More