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Suburban Ford of Waterford

Waterford, MI

4.1
1,187 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford. "Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. 2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd. CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing". Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Professional, customer-focused management team - Our General Mana
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6975 Highland Rd

Waterford, MI

48327

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Showing 1,187 reviews

January 19, 2012

Six months ago we met Matt Butt of Suburban Ford when our son was looking for a Ford Escape. After driving my sons car I fell in love with the Escape. I loved the size and especially the handling. So when More

by 417craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Butt
January 14, 2012

I have been very hesitant to go into dealersips when I need to purchase a vehicle because I always left with a feeling like I am being presured into something I am not comfortable with. Two weeks ago the More

by jonmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Butt
January 13, 2012

After searching for a new or used Ford Edge online for a month and researching over a hundred vehicles for sale within a 100 miles from my home I just happened to stop by my local Ford dealer. I was greated More

by elewand1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Butt
January 11, 2012

Let me start by saying that my wife hates shopping for new cars. We stopped by Suburban Ford in Waterford. While perusing the lot looking at Escapes, I waved down Matt to answer a question for us. We test More

by plrbear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Butt
September 07, 2011

Need a new Ford?...see Naomi. It's that simple. She's a Need a new Ford?...see Naomi. It's that simple. She's a true professional with years of experience, a light-hearted and friendly personality and is s More

by wnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi Rioux, Naomi Rioux-Janssen
August 29, 2011

I love my new Ford Fiesta!!! I had a great experience wotking with Suburban Ford in Waterford. Naiomi was super to work with. She was friendly, patient & helpful. Naiomi listened to my needs & wishes & s More

by best5555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naiomi Rioux, Naomi Rioux-Janssen
August 15, 2011

When i was looking for a new truck Linda told me to go nad look at the trucks at Suburban Ford if Waterford. i took her advice and met with linda. Linda asked me what i wanted in a truck and showed me m More

by miguelloco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Palazzolo
July 14, 2011

I had a very eventful day @ Suburban Ford of Waterford, and walked out with a quality used car with these two gentleman that showed they really cared and wanted to help. I have one wonderful used vehicl More

by mochajava73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Fernandez and Lou Stello, Lou Stoll
June 13, 2011

I just completed the purchase/vehicle pickup last Friday. My sales agent, Jake Leal, was absolutely perfect for my requirements. He was professional and timely with all of my communications. I will recommend More

by jhuston2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Leal
March 14, 2011

I am the owner of a 2008 Ford Escape which I love. I was I am the owner of a 2008 Ford Escape which I love. I was in an accident in February with over $10,000 in damage to the vehicle. Thanks to Domini More

by dserwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic, Andrew