Suburban Ford of Waterford

I bought out of state site unseen and they took extra photos and answered any questions I had.Ed Rogin did a very good job and I would purchase from him again. Overall satisfied photos and answered any questions I had.Ed Rogin did a very good job and I would purchase from him again. Overall satisfied More

Trevor's communication is above and beyond. He is a true professional and a great person to buy a car from. No pressure and always was in touch answering any questions I might have. I also w He is a true professional and a great person to buy a car from. No pressure and always was in touch answering any questions I might have. I also worked a bit with Laurie who was equally pleasant and professional. Suburban Ford of Waterford is my new go-to car place. Thanks for being great! More

My son needed to replace his totaled car. Melissa was extremely helpful, patient with all my questions and concerns about a buying used car. She worked hard to find my son the best car that f Melissa was extremely helpful, patient with all my questions and concerns about a buying used car. She worked hard to find my son the best car that fit into his budget. She really cared about my son and I. She cared about us as people which in today's world is rare. We will definitely be coming back to her when we need vehicles. My son feels that her kindness towards us turned what would have been a stressful experience into a wonderful one. More

Relationship service kind understanding people. Great car buying experience. Would recommend them highly. Truly professional. Great car buying experience. Would recommend them highly. Truly professional. More

Salivno, quick service, was so professional and kept his word about my scheduled appointment. I loved receiving the updates from this dealership during my visit. A real plus in my book. We think that Norm word about my scheduled appointment. I loved receiving the updates from this dealership during my visit. A real plus in my book. We think that Norm Stern is a real asset to Suburban Ford. It's always a pleasure to chat with him. More

Roland in the service department was very helpful and has met my needs every step of the way. He has been in constant contact with me while my vehicle has been in for service. Brian Litz and Matt Zmick both met my needs every step of the way. He has been in constant contact with me while my vehicle has been in for service. Brian Litz and Matt Zmick both also checked in on my since they helped me purchase my vehicle. Great team. More

I am very happy with my experience with Sharr and the rest of the employees here. They really care about their customer's satisfaction. I can't recommend them enough! I'm so grateful! rest of the employees here. They really care about their customer's satisfaction. I can't recommend them enough! I'm so grateful! More

I had a fantastic experience leasing my car, James Marchetti was incredibly patient, professional and genuinely cared about finding the right vehicle for me. He went above and beyond every step of th Marchetti was incredibly patient, professional and genuinely cared about finding the right vehicle for me. He went above and beyond every step of the way, and I couldn't be happier. I highly recommend working with him if you're looking for someone who truly looks out for their customers. Thanks again!! More

Excellent service from the sales team! They answered me very quickly and helped me with all my questions They answered me very quickly and helped me with all my questions More

I would give this dealership and Liam ZERO stars if possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee the work completed on the vehicle. We were also told we would have free oil changes and there was a charge on the finance contract. When issues and concerns were brought to the attention of the General Manager he told us if we generally sign documents before reading them. More