Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent Dealership This week I contacted Derrick, He was so nice to the customers. Manager Raj pillai was also so helpful.Excellent show room for customer satisfaction. This week I contacted Derrick, He was so nice to the customers. Manager Raj pillai was also so helpful.Excellent show room for customer satisfaction. More
great service! Everyone was so nice, and very helpful! I was able to have all my questions answered. I will be recommending this dealership to everyone I know! Everyone was so nice, and very helpful! I was able to have all my questions answered. I will be recommending this dealership to everyone I know! More
Great dealership My salesman Marvin Wilson was honest and knowledgeable. He was patient as I visited the showroom a number of times and test drove a few cars. He was My salesman Marvin Wilson was honest and knowledgeable. He was patient as I visited the showroom a number of times and test drove a few cars. He was never pushy. I highly recommend working with him and will keep him as my salesman for as long as I have a need for a car. More
This is an excellent dealership! I had my last car serviced at Suburban Honda for over ten years, and the service department was exceptionally helpful. So when my 16 year old Honda I had my last car serviced at Suburban Honda for over ten years, and the service department was exceptionally helpful. So when my 16 year old Honda needed extensive repairs and could not be driven, I started car shopping at Suburban. I hadn't anticipated needing a car, and I had no idea what I wanted. I test drove a least five different vehicles at this dealership and visited several other dealerships as well. My sales person, Marvin Wilson, was aware of what I was doing, and despite my uncertainty, he was always responsive to my needs and requests. He took the time to listen to me, and he gave me complete and helpful answers to my many, many questions. Moreover, he never lost patience with me or made me feel rushed in any way. Suburban Honda was by far the most helpful dealership I worked with. They went out of their way to help me get through the process, even letting me keep my old car on their lot while I shopped. This went above and beyond anything that I would normally expect. I recommend this dealership without reservation. In particular, I recommend Marvin Wilson in sales and Bob Spurgeon in service. Both of them are outstanding. More
Buy your Honda at Suburban The sales person I worked with a pleasure to deal with. Andrew listened to what I wanted, wasn't bossy & entertained my assessment of what I was will The sales person I worked with a pleasure to deal with. Andrew listened to what I wanted, wasn't bossy & entertained my assessment of what I was willing to pay. He explained the new features when I picked up my vehicle & told me to call if I had any other questions. The dealership is clean, including the bathrooms, waiting area & service area. My one complaint was with the hard sell by the person trying to sell me an extended warranty protection program. The man will not take "No" for an answer & kept harassing me! He turned what should have been a pleasant experience into an unpleasant one. Beware & walk out of his cubicle sooner than I did. I still bought my vehicle there because of Andrew, my sales person. More
excellent place to buy a car Best place to buy a car ! Everyone was very kind & friendly, I was in and out fast, that was a bonus ! Mike Hernandez best manager was very helpful & Best place to buy a car ! Everyone was very kind & friendly, I was in and out fast, that was a bonus ! Mike Hernandez best manager was very helpful & always a big smile More
New 2015 Honda Accord From the moment I pulled up to the dealership I was impressed. The showroom was clean and bright, and well arranged, without a sense of crowding. I From the moment I pulled up to the dealership I was impressed. The showroom was clean and bright, and well arranged, without a sense of crowding. I was immediately approached by a number of salesman, then found myself being assisted by Jeremy Smith. He was articulate, personable, and seemed to be genuinely interested in helping me find just the right car. At no time did I feel as though I was being pursued. He pointed out features that I might find most attractive and dealt with my concerns and questions very well. Because I had also looked at another brand, he encouraged me to test drive the other car, just to be sure. When I was ready to buy, he, with Raj Pillai, helped me to get the best deal on the best car, (and come in under my "secret" price goal). All details were all fully and carefully explained. Joe Janosky made very sure I understood the various terms available as well as dealer options and was quite candid about the ones I didn't really need. Even though such a large purchase is inherently stressful, I can truthfully say my experience was very close to fun. And I never felt as though I was being pushed to buy. More
Rude and Arrogant Manager We were trying to look for a better deal so we decided to give Suburban Honda a try. We spoke with an agent named Mike Siwicki who was nice and helpfu We were trying to look for a better deal so we decided to give Suburban Honda a try. We spoke with an agent named Mike Siwicki who was nice and helpful. However, while trying to work out a deal, he needed his manager for approval. The manager named Raj Pillai was more interested in criticizing us than making a deal. He was rude, nasty, and arrogant. He was completely unprofessional in his tone and demeanor. I was completely surprised that a manager whose job was to ensure customer satisfaction acted in such a manner. My expectations of a manager were surely not met. Out of all the managers I've interacted with from the Honda dealerships, he was the only one that was not accommodating. I would like to say thanks to Mike for trying his best to help us out. More
Purchase of New 2 Door Honda Civic I was the owner of a 2013 Ford Fusion. I came into Surburban Honda interested in purchasing a car, after doing extensive research, that was smaller t I was the owner of a 2013 Ford Fusion. I came into Surburban Honda interested in purchasing a car, after doing extensive research, that was smaller than the Fusion, provided better gas mileage, and delivered the longevity I was seeking in a purchase. This was contingent on receiving the Blue Book Value of my car (I planned to sell it-not trade it in). I also had a specific color, features I wanted in a year-end 2016. Joey D'Emilio was extremely professional, knowledgeable, and courteous. He was able to quickly locate the exact car I was looking for at Surburban Honda. He then went a step further and asked how much I was asking for my Fusion. I told him and he indicated Suburban is always looking for great quality used cars. My Fusion was immediately looked at and my asking price was met. This saved me countless hours selling it on my own. I will recommend this dealership and specifically Joey D'Emilio to everyone I know. More
Great Experience I got very professional people to deal with. It was great experience and I will recommend my family and friends to this dealership for any car. I got very professional people to deal with. It was great experience and I will recommend my family and friends to this dealership for any car. More