Suburban Honda

Great This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal with anyone trying to up-sell me. The price was also right. The dealership is also clean. It's nice when you are waiting for your car to be in a clean environment! More

Suburban Honda is the ONLY Honda Dealer for Us! If anyone is in the market to purchase or lease a car, Suburban Honda should be the ONLY dealer that you shop! I am a life-long owner of Hondas, (tod If anyone is in the market to purchase or lease a car, Suburban Honda should be the ONLY dealer that you shop! I am a life-long owner of Hondas, (today I picked up my FIFTH!) I have owned 3 and have leased two (this is my second lease), and I will NEVER drive anything else! My husband purchased both of his cars from Steve Nowel, and I just got my current Honda from Steve and we couldn't be happier! What sets Steve apart from the rest is that he LISTENS, he CARES. He understands the customer's wants, needs and preferences. His personality is always pleasant, cheerful, he makes you feel like you are not only a valued customer, but a FRIEND! My husband has gone to Steve numerous times for help adjusting his seats and for his phone and Steve never once acted as if it was an inconvenience to help him (and believe me, my husband is NOT a "techie" so he can be rather trying! lol) Steve will work with you to make sure that you get a car that is appropriate for YOU. There are things I don't need on a car and I wasn't given a snake oil, hard sell. Steve found me the PERFECT car for me! Also, he and Raj worked with me (and my husband) to come up with financing that works for our family budget. Both Steve Nowel and Raj Pillai were a complete delight to work with. I sooo want to win the lottery so I can buy more Hondas from him! We are LONG TIME customers of Suburban Honda (all of our Hondas have been serviced there for probably approx 13 yrs) and I wouldn't even consider going anywhere else. I would like to thank Steve Nowel for his patience, understanding, caring, knowledge, fabulous personality and the care and attention he has given to my husband and I for the past couple of years. Thanks to Raj for working with us! While it is important to make a superior product (I consider Honda to be the BEST), exemplary customer service is what keeps bringing loyal customers like my husband and I back! Here's to a great 2015, we love ALL OF YOU at Suburban Honda! Caren and Lenny Gittleman More

Recall work and major repair work for 2004 Pilot This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative l This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative listens to problems regardless of their magnitude, from major big to something as small as a lost CD. They head off problems before they are crippling. Have no complaints about this dealership and when I purchase another Honda it will be from Suburban Honda leaving them to do the maintenance exclusively. My daughter is also a customer of Suburban Honda who exclusively relies on Suburban Honda to service her civic. Excellent dealership/excellent service. More

Excellent Service Done Quickly! I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly and right the first time! More

The Best Deal you can find in Michigan. Period. I purchase my Honda Accord Coupe LX-S from Suburban Honda in Farmington Hills with John Butler and Tim Tharp's help. Honestly I'm like the most irr I purchase my Honda Accord Coupe LX-S from Suburban Honda in Farmington Hills with John Butler and Tim Tharp's help. Honestly I'm like the most irritating guy that a lot of dealers will find very hard to do with business with ( lots of of deal negotiation ) but they were professional from start to finish. Most importantly they gave me the BEST deal among the 3 dealerships that I've been to. (Tamaroff Honda, Victory Honda.) Won't disclose the details here but Contact John Butler and Tim Tharp they will take care of you for sure. More

Service Excellence I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trus I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trust the diagnosis and am assured the work is done right. I would recommend anyone looking for honest professionals to look know further than Surbaban Honda service department. You know you made the right choice from the time you pull your vehicle into the service bay. More

Oil change and tire rotation They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which is why I have price 4 stars but my advisor, Shawn found me a coupon and saved me an additional $12 which I am most grateful for. Good experience. Thanks Shawn and Denise! More

2010 HONDA ACCORD B1 service I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" service would entail I began calling different Honda dealerships and getting quotes (sn: I have always done basic maintenance on my cars but since purchasing this vehicle which is by far the newest car I have ever owned I decided to leave service and repairs to the professionals). Long story short every Honda service center I called quoted me anywhere from $145 w/ coupon to $165 for a "B1" service plus I had to book an appt 48 hours ahead of time. I was referred to Suburban Honda in Farmington Hills yesterday and decided to call them. I spoke to a Jeff who not only told me I could come in that same day but it would only cost $99 for the service, talk about winning! I hung up and within 20 minutes I was at the dealership my car was in the bay with the hood up and work had began. The best part was not just the excellent service I recieved from Jeff but turned out the service wasn't even $99 but $83.60. I was in and out in less than an hour with a big smile on my face. Suburban Honda in Farmington Hills, you out did yourselves in my estimation! Thanks, I will definitely be back! More

Wonderful Service Center I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the o I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the one visit, the employees worked until the problem was solved and did not charge me extra. They even paid for a rental for a few days. The most recent visit went very well. It did not take long and the service was satisfactory. Shawn is always pleasant and takes the time to explain the repairs or why something needs to be replaced. He also lets me know if something can wait till the next maintenance visit and what repairs I should consider in the future. There is never any pressure to get something fixed. I would recommend Suburban Honda and definitely Shawn Nagappa. More

Worth the Drive After a very disappointing experience at a different location I was hesitate to give the Suburban group another chance. I called and spoke to an in After a very disappointing experience at a different location I was hesitate to give the Suburban group another chance. I called and spoke to an internet rep named Eileen, she was so apologetic and caring, I decided it was worth a shot. She assured me that the sales rep she placed me with was great. From the moment I met John Butler I knew her promises were not going to let me down. John was very professional and listened to all of my concerns. He addressed each concern with excellence and I drove away in a great vehicle that I love. I couldn't be happier :) I am so happy that Eileen's expertise and confidence in her team convinced me to give this location a chance. I drove an hour and a half to the Farmington Hills location and I am now a LIFETIME customer. Well worth the drive! Take the time to stop in and see John and the rest of the wonderful team! More