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103 Reviews of Suburban Honda - Service Center
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December 29, 2013
Service to clean fuel system was done within an hour. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. More
by kingcoal
Employees Worked With
Jeff Smith
Helpful December 17, 2013
Requested Suburban Honda to check battery because of cold weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oi weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oil change as well. I was in and out in about an hour and a half. More
by kingcoal
Employees Worked With
Jeff Smith
October 08, 2013
friendly personable service and comfort of waiting area. However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the enviro However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the environment in service and I had the pleasure of working with jeff smith in the Acura side. He is a value and asset to the surburban family. More
by antoniostokes
Employees Worked With
Jeff Smith
October 03, 2013
The guy who led me to the service and explained the process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. More
by netforce
Employees Worked With
Larry, Bob Spurgeon
September 17, 2013
The employee who waited on me was friendly and the wait time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. More
by munozg
Employees Worked With
Bob Spurgeon
August 15, 2013
I LOVE Julie and have had her take care of me and my car(s) for YEARS! She is a doll! She listens to my Honda stories and is always knowledgeable and welcoming! car(s) for YEARS! She is a doll! She listens to my Honda stories and is always knowledgeable and welcoming! More
by catchatcaren
August 10, 2013
I have always gotten excellent service at Suburban. Generally Julie has been my service coordinator. She is my favorite and is very nice, pleasant, prompt and knowledgeable. Service is quick and I ge Generally Julie has been my service coordinator. She is my favorite and is very nice, pleasant, prompt and knowledgeable. Service is quick and I get my car washed to boot. They do a great job. More
by alangator
July 28, 2013
Great service always for past 10 years, Honesty and integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great quality. More
by pdcruz48374
Employees Worked With
Bob Spurgeon
July 04, 2013
Suburban Honda has been servicing my Honda Odyssey for the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my questions over the phone. While she has been forthright in explaining that she cannot provide a diagnosis over the phone, after numerous calls over the years, I gotta say that Julie has never been wrong. I go to Will when Julie is not there. He does not have the same experience that Julie has, but he never hesitates to get back with me with the information that I need. I routinely check Julie's and the attending mechanic's advice, by going to other service centers (usually to look for a better price) and I can confirm that Julie and Suburban Honda have always been straight with me. I have been feeling pressure to buy American, but I have been hesitant because this dealership treats me so well. From free rides to work during service, to doughnuts and coffee, to free WiFi, I am always made to feel comfortable. More
by LindaDFriedland
