Suburban INFINITI of Troy

They gave me a good deal for my trade in worked with Dino Haque and Eric Fleming they were great highly recommend this dealer as for Dino great guy. Yousef mosleh 10-14-23 Haque and Eric Fleming they were great highly recommend this dealer as for Dino great guy. Yousef mosleh 10-14-23 More

Everything was great and the service department was amazing. I would definitely recommend my family and friends there!! amazing. I would definitely recommend my family and friends there!! More

I've had some terrible experiences at dealerships in the past. Sami Elhage from the service department at Suburban Infiniti of Troy has restored my faith in dealerships. Sami provided 5 star service. He past. Sami Elhage from the service department at Suburban Infiniti of Troy has restored my faith in dealerships. Sami provided 5 star service. He was professional, courteous, attentive, took time to explain the issue, was patient with my questions and concerns, and provided updates along the way. Sammi arranged transportation to and from the dealership. He also arranged for me to drive a loaner while they diagnosed and completed the necessary repairs. I have nothing but praise about my experience. I highly recommend and thank Sami. More

Excellent service efficient friendly nice very knowledgeable no complaint Deano in sales and Sam in service are the best ! knowledgeable no complaint Deano in sales and Sam in service are the best ! More

Great fast service, no appt and taken right in. Time to complete less than 2 hours Time to complete less than 2 hours More

Great experience see Gary if you’re interested in buying an infinite. I purchased a QX50sport. Management (Joseph )will work with you. an infinite. I purchased a QX50sport. Management (Joseph )will work with you. More

Very attentive and helpful throughout the entire purchase process. When delivered the car was in immaculate condition. process. When delivered the car was in immaculate condition. More

This dealership is by far the best I have had the privilege to experience. It’s like family from the time you step in the doors. At times you may not even have to step in doors to experience, they ev privilege to experience. It’s like family from the time you step in the doors. At times you may not even have to step in doors to experience, they even come to you. From Mark the manager, to my salesman Emery, financing, to when I bring in the car for an oil change it has been above and beyond and treated as family and the upmost professionalism. A short story from just one experience (when I say you are treated like family) is when I was having car troubles and my wife was not mobile due to surgery and I couldn’t drive there, they actually brought a car to me to help me out. Mark and Emery are a true blessing to anyone that decides to make it into the dealership to experience what a dealership should be. More

William Hallam was attentive, friendly, and considerate. William is also very experienced and knowledgeable. He explained in detail all of the service I had done on my car and advised me on my options in William is also very experienced and knowledgeable. He explained in detail all of the service I had done on my car and advised me on my options in the future. William took the time to make sure that I was satisfied with the work done on my car. He followed up after the service appointment and mailed me a hard copy of the receipt as promised. More

Emery Northington is a very knowledgeable and patient salesman. I spent literally hours discussing the merits of keeping my 2017 Q60 versus trading it in for a new one. After weighing all the options ava salesman. I spent literally hours discussing the merits of keeping my 2017 Q60 versus trading it in for a new one. After weighing all the options available, I was offered a reasonable trade-in value for my car and less than MRSP for the 2022 Q60. I truly enjoyed the entire process of working with Emery. More