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Suburban INFINITI of Troy

Troy, MI

4.9
139 Reviews

1816 Maplelawn Drive

Troy, MI

48084

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Showing 139 reviews

December 23, 2015

Easy, pleasant and helpful Great experience getting my new 2015 QX60. Jesus was not pushy while still being helpful and informative. The whole experience was straightforward, pr More

by BA1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Trujillo
Dec 23, 2015 -

Suburban INFINITI of Troy responded

Congratulations on your new 2015 QX60! Customer service and satisfaction are our top priority and we are so glad that Jesus was able to provide that for you. We hope to work with you again and enjoy your new vehicle!

December 21, 2015

Exceptional Customer Service from Dan Stroinski Dan went above and beyond in meeting my vehicle needs. He was courteous, professional, and attentive in listening to me as a customer. Excellent exp More

by tramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stroinski
Dec 23, 2015 -

Suburban INFINITI of Troy responded

Customer service is our top priority and it is great that Dan could make your experience with us an excellent one! We hope you are enjoying your new vehicle and we look forward to working with you in the future!

December 13, 2015

Excellent service and extremely easy process I spoke to Jesus over the phone with a goal in mind and within a few days he had helped me achieve that and much more. Jesus was incredibly helpful an More

by Hassan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Trujillo
Dec 14, 2015 -

Suburban INFINITI of Troy responded

Hassan, thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jesus! Congratulations, and enjoy your new 2015 Infiniti Q50! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 11, 2015

Great service like family member Just got new Qx 60. Jesus Trujillo was friendly helped out to ensure great deal. It was straight forward and explained well. I absolutely recommend Je More

by shawn0925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Trujillo
Dec 11, 2015 -

Suburban INFINITI of Troy responded

Shawn, thank you for the great feedback and congratulations on the new QX 60! We strive to have the best customer service and we are so happy that Jesus was able to provide that for you! We hope you enjoy your new vehicle and we look forward to working with you again!

December 05, 2015

Excellent way to do business! Just signed up for a new lease. Our Sales consultant, Velko Stamevski, was very friendly & helpful. No games, worked to understand what type of deal w More

by pjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Velko Stamevski
Dec 07, 2015 -

Suburban INFINITI of Troy responded

Thank you for the great feedback! We are so happy to hear that Velko was able to get you the vehicle you wanted and was able to meet all of your requirements! We hope you enjoy your new lease and we look forward to working with you again to find the next one!

November 22, 2015

Excellent salesman and great dealership I have never been as pleased as I was with everything would recommend it to anyone looking for a new or used car More

by Angelcake103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hill, Duane Hill
Dec 08, 2015 -

Suburban INFINITI of Troy responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

November 03, 2015

Customer for life Just purchased my third infiniti this year. Great experience each and every time. Would definitely recommend this dealership to anyone looking for a More

by rkassab921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sturm, Jesus Trujillo
Dec 14, 2015 -

Suburban INFINITI of Troy responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when purchasing your three vehicles. We hope you continue to enjoy your new Infiniti and we look forward to servicing your vehicle and helping you out with the next one!

August 16, 2015

Safe, reliable car for your loved one. I helped my godson find a safe, reliable used car for his college years. Everyone at the dealership was helpful, upfront and understood about wanting More

by Kk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Corbit, Dan Stroinski
May 11, 2015

2012 QX56 Over the last months and a half I kept going back to the dealer looking at QX56 and QX60’s. I had many questions and I was very picky about trying to More

by kuku74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sturm
Jun 04, 2015 -

Suburban INFINITI of Troy responded

Thank you for the wonderful feedback! We are overjoyed to hear how incredible of an experience you had with us! We always strive to provide our customers with outstanding customer service during and after their car leasing process. Enjoy your new vehicle, and we look forward to working with you again!

April 17, 2015

Amazing Dealership with Amazing Customer Service The dealership and the vehicles alone, are gorgeous. After the vehicle I initially wanted was sold, Dan Stroinski did all he could to help find me an More

by ReShawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stroinski
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