Back

Suburban INFINITI of Troy

Troy, MI

4.9
139 Reviews

1816 Maplelawn Drive

Troy, MI

48084

Directions

By Type

Showing 139 reviews

April 21, 2014

Automotive dealership For Customer Excellence! Today I leased a 2014 Infinity AWD Premium from Surburban Infinity in Troy Mich. I'd been procrastinating going out to lease a new car as my current l More

by bross1051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hill, Marc Sturm
April 09, 2014

My daughter's first big purchase Dan went out of his way to make my daughter's first big purchase a memorable one! She is so happy with her red Ford Focus, it is just what she wanted More

by Kopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stroinski
February 21, 2014

I have now leased 2 Infiniti vehicles and have had a fantastic experience during the sales process both times. In addition, the service at Suburban is convenient, flexible and reasonable. I highly recom More

by kdirksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sturm
September 13, 2013

Great service. Purchased the car and sales staff were very friendly and gave a great deal on the car. Service staff is friendly and professional. Had an issue where they ordered the wrong part but manage More

by Rosloyoy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Marc Sturm
Sep 18, 2013 -

Suburban INFINITI of Troy responded

Thank you for the great review! We appreciate you giving us the opportunity to resolve your part issue and to deliver the excellent service that we strive for in our store, and within The Suburban Collection. We hope that you enjoy the rest of your week and come back in to see us again!

July 31, 2013

I am on an International student Visa, Dan Stroinski understood my situation about the time involved in getting a loan approved. He was co-operative, patient and friendly. More

by poornimamasilamonystanns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stroinski (dstroinski@suburbancollection.com)
June 28, 2013

I had arranged for recall service on my vehicle and Mr. Tatum scheduled my appointment over the phone. When I arrived I was greeted at the door and promptly taken care of. Mr. Tatum insured that my vehicle More

by TyroneBrown
Customer Service
Friendliness
Recommend Dealer
Yes
May 23, 2013

Matt Hellebuyck and Marc Sturm were a pleasure to deal with and helped me purchase the exact JX35 I wanted. I live close to another highline luxury car dealer but had a much better experience with Suburb More

by glousterr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sturm
November 27, 2012

Jesus Trujillo was very easy to deal with. He presented the car very throughly with details on specifications and options. Jesus was very professional and was a positive influence in the overall car purch More

by Len Griffin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Sturm, Jesus Trujillo
December 31, 2011

I was very impressed when I arrived to the dealership the suv was cleaned and Mike was very knowledgeable of the vehicle ! Mike made the transition from a car to suv exciting ! The entire staff greet you wit More

by Fly girl 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanlon
December 30, 2011

I brought a used Nissan Altima a couple of days back from Suburban Infinity of Troy. Gary Davis helped me with this deal and he was very good, helpful, sincere and honest in all of his transactions. He broug More

by arunakr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis, Gary Davis
...
13