Suburban Mazda of Farmington Hills

Zack was exactly what you want in a car dealership representative and sadly, what you almost never find. Easy to work with, honest, and low-pressure. Admittedly, I was sold on the car before ever en representative and sadly, what you almost never find. Easy to work with, honest, and low-pressure. Admittedly, I was sold on the car before ever entering the lot but that is irrelevant. He worked with my situation and we got the deal closed in like three seconds, with a mutually agreeable conclusion. More

We were 3 months still on our CX5 Touring lease and seriously considering a more upscale non-Mazda SUV for replacement. The price with the other SUV was higher but still within our budget and WE ALMOST seriously considering a more upscale non-Mazda SUV for replacement. The price with the other SUV was higher but still within our budget and WE ALMOST SIGNED. BUT, Zack respected our initial offer and came back with a great suggestion to meet at a price we are comfortable and as an added bonus, get a significant trim upgrade to CX5 Reserve Turbo. We picked up the CX5 Reserve 4 days after!!!!! Great salesperson (Zack), Mazda CX5 overall (look, upscale interior even just the Touring, Turbo, color Eternal Blue excellent), Mazda Farmington Hills team. Thank you. More

Zack was great to work with! He was very kind, responsive and patient. The process was very smooth and easy. I love my new Mazda CX-9!! responsive and patient. The process was very smooth and easy. I love my new Mazda CX-9!! More

Zack made the entire process smooth and absolutely convenient. Much of the effort was addressed ahead of time. The car was ready and waiting and paperwork completed convenient. Much of the effort was addressed ahead of time. The car was ready and waiting and paperwork completed More

Zack was great to work with. I told him, "thanks" for being normal. He went above and beyond when I couldn't get my exact vehicle since the one I was looking at just sold. He looked all over the midwest being normal. He went above and beyond when I couldn't get my exact vehicle since the one I was looking at just sold. He looked all over the midwest and got one to me within 48 hours. Additionally, there was a back up in detailing department when I arrived and he personally detailed my car to get me out on the road. Zack is locked in on his clients and I would recommend him highly! More

I had an incredible experience with Zack! He was knowledgeable, helpful, friendly, and a big reason that I ended up purchasing a Mazda. When I buy a car again, I’ll probably go to Zack first. Thanks knowledgeable, helpful, friendly, and a big reason that I ended up purchasing a Mazda. When I buy a car again, I’ll probably go to Zack first. Thanks to Zack for the great buying experience! More

I e-mailed Suburban Imports in Farmington Hills about a blue 2018 Mazda CX-5 sport with 20,000 miles they had for $18,998. They said it was available and ready for a test drive. I arrived 50 minutes late blue 2018 Mazda CX-5 sport with 20,000 miles they had for $18,998. They said it was available and ready for a test drive. I arrived 50 minutes later. They said the car was not available but they said a red 2018 CX-5 sport with 20,000 miles was available for $20,909. I said I would pay $18,998. They refused. That's bait and switch. The two vehicles were identical except for color. More

Zahara exceeds expectations and is a trusted advisor who knows cars. She is an excellent communicator who understands her customers needs and is eager to solve problems. Thanks Z ! knows cars. She is an excellent communicator who understands her customers needs and is eager to solve problems. Thanks Z ! More

Zack did a great job helping me find the car that exactly wanted and during the whole process. From me test driving a few cars to make up my mind to communicating till I made a decision. Zack is not pushy an wanted and during the whole process. From me test driving a few cars to make up my mind to communicating till I made a decision. Zack is not pushy and give you time to think about the decision you need to make, that's a BIG + for me and my family. My first Mazda and I love it! Thank you Zack!! More

Many thanks to Zack for making the process of buying a car easy and enjoyable. From the test drive to having my trade-in valued to signing the final paperwork, Zack was patient and knowledgeable. I apprec car easy and enjoyable. From the test drive to having my trade-in valued to signing the final paperwork, Zack was patient and knowledgeable. I appreciated the overall stress-free and efficient experience! I highly recommend working with Zack and Suburban Mazda and am very pleased with my new car. More