I went to Suburban Mazda to look at a Mazda3. I had previously spoken with Z on the phone, so I asked for her when I went there. I had read reviews, and she has many great ones. Now I know why. She was friendly, yet very calm and professional. Once I sat in the Mazda3 to take a test drive, it just felt right. I was excited for the first time in my car search! I like to lease, and Z offered a great lease plan. I made my decision that day. She was working with other customers at the same time, but I never felt neglected. She kept checking in with me and apologizing. No apology needed. She didn't know I was coming in at that time yet she worked it out. I will definitely see Z for my future car needs.