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Suburban Mazda of Troy
Troy, MI
132 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 132 reviews
February 03, 2023
I brought my car in to have a key reprogramed and the staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another $200 for another diagnosis. Key already costed $300. Now how much will they try to soak me for, after THEY probably broke the airbag sensor in the first place. And for the record, I didn't even OK the recall fix. They started replacing things on my car without even asking. DON'T BRING YOUR CAR TO SUBURBAN MAZDA - DON'T BUY FROM SUBURBAN MAZDA More
by mlil
Employees Worked With
Sean in Service
Helpful January 31, 2023
This was the easier dealership that I have worked with. Everything was smooth and it was good experience overall. Everything was smooth and it was good experience overall. More
by CDR
January 30, 2023
Really nice person, he explained me everything about the loan. He was really patient and kind. loan. He was really patient and kind. More
by geraldine_luna
Employees Worked With
January 29, 2023
Charles was wonderful to work with and would gladly recommend him! He made the buying process as simple and straightforward as possible. recommend him! He made the buying process as simple and straightforward as possible. More
by RP
Employees Worked With
January 29, 2023
Nice guy, informative. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. More
by lawrencebarris
Employees Worked With
January 28, 2023
Charles was super kind right from the moment I walked in. He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfort He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfortable. Was open to any questions and so patient. Highly recommend for future costumers. More
by Raghibmalik2
Employees Worked With
January 27, 2023
Fast, efficient and did not experience any pressure or hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase More
by Overbaughdeb
Employees Worked With
January 26, 2023
Helpful from the moment I walked into the building. I will be back again. Thanks! I will be back again. Thanks! More
by angeliaeagle
January 26, 2023
I had a great experience working with Charles. He did amazing helping me with my first Mazda purchase. He did amazing helping me with my first Mazda purchase. More
by Jerrica
Employees Worked With
January 26, 2023
I had a great experience at Suburban. The employees were polite and helpful. Truly recommend. The employees were polite and helpful. Truly recommend. More
by Manpreet
Employees Worked With
