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Suburban Subaru

Troy, MI

4.7
264 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 264 reviews

December 20, 2015

Every time professional service I am generally not a fan of dealership service having had plenty of bad experiences. That all changed when I tried Suburban for my Subaru when it was More

by LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lange and Dionne Coppolla
Dec 21, 2015 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

December 09, 2015

Great Service! My husband and I needed a new car, and went to Suburban Subaru. Buying a new car is such a big purchase and can be stressful, but our experience with More

by iamarealperson
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Dec 10, 2015 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Crosstrek with Dustin. We look forward to servicing your vehicle and helping you out with the next one!

December 08, 2015

They made me cry... tears of happiness! This was my first time purchasing a car on my own. I came to Suburban after leaving another Subaru dealership feeling disappointed and discouraged. More

by SarahL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Dec 10, 2015 -

Suburban Subaru responded

Sarah, we are so glad that you decided to come to our dealership! We are pleased to know that your experience with Mike was so positive that you were in tears while purchasing your new Impreza! We sincerely hope you love you new vehicle and we can't wait to work with you again!

December 03, 2015

Loving my new Subaru I purchased a car from Mike Guido at Suburban Subaru in Troy this week. I had a great experience. Mike was enjoyable to talk to, funny and friendly, More

by Kim H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Dec 04, 2015 -

Suburban Subaru responded

Kim, we are so pleased to hear that your experience with Michael was such a positive one! Customer service is a top priority and we are so glad that you could experience that. We hope you love your new vehicle and we hope to work with you again soon!

December 02, 2015

Super I would highly recommend Leon Potts as a knowledgeable, efficient and professional sales person. It was always a pleasure to work with him. He was p More

by mes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts, James Cagle
Dec 04, 2015 -

Suburban Subaru responded

Thank you for the great feedback! We are happy to hear that you are happy with your choice and working with Leon! Enjoy your new vehicle and we hope we can work with you again!

December 01, 2015

Great experience Excellent!!! Thank you for a great deal. First time to buy an import and the experience was great. Kudos to Leon and James. These guys are good. Would More

by 1stsubaru
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Potts, James Cagle
Dec 07, 2015 -

Suburban Subaru responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new import! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 30, 2015

Exemplary dealership Megan Breen was extremely friendly and helpful. She was quick to get information that we needed and we were able to come to a great agreement in no ti More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015 -

Suburban Subaru responded

Jared, we are so happy that Megan was able to make your experience with us such a positive one! Congratulations on your new 2016 Subaru Forester! It is great to hear that your experience with us was the best experience you have ever had, and we hope we can show you that again! Enjoy your new vehicle and we look forward to working with you again!

November 30, 2015

Perfect The staff was very friendly and helpful. I got a great price on the vehicle I wanted. Can't ask for more. I definitely recommend working with Leon More

by Skashat86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts
Dec 08, 2015 -

Suburban Subaru responded

Thank you for the friendly feedback! It is great to know that you got the vehicle and price that you desired. Customer service and satisfaction is our top priority and we are happy you could experience that with us! Enjoy your new vehicle and we look forward to working with you again!

November 29, 2015

Excellent experience Leon Potts provided excellent service for my recent purchase of a new Subaru. Leon was friendly, patient and efficient at the same time. The buying pr More

by Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts
Dec 08, 2015 -

Suburban Subaru responded

It is so great to know that your experience with Leon was smooth and efficient! We love to know that our customers walk out feeling satisfied with their car buying experience here. Congratulations on the new Subaru and we look forward to working with you again in the near future!

November 28, 2015

2016 outback Brian Plauman was superb in handling my lease of 2016 Outback. The lease terms he presented were over $80 per month less than a nearby competing deal More

by Rvnmike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cagle, Brian Plauman
Dec 08, 2015 -

Suburban Subaru responded

We are so happy to know that Brian made your experience such a pleasurable one. It is great that you and your wife were able to get the vehicle you wanted in an easy and timely manner! Enjoy your new 2016 Outback and we really hope that we can work with you again soon!

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