Suburban Subaru

I have leased one Subaru and bought another one from Suburban Subaru in Troy, and Alissa Hubbarth was the sales person I worked with both times and I couldn’t be any happier with the service I received Suburban Subaru in Troy, and Alissa Hubbarth was the sales person I worked with both times and I couldn’t be any happier with the service I received from her. She made the process very easy and less scary than it is when you are buying your first car. She also helped me to see the difference between Subarus and the competition and wasn’t biased. Alissa was honest and up front about everything that had to do with the process of buying the vehicle. She is also very knowledgeable about not only the vehicles, but also about what the Subaru brand stands for. I would highly recommend Alissa and this dealership if you are in the market for a new or used Subaru. More

We have always been very impressed with the level of personal attention we have been giving by Alissa when leasing our cars. She has always gone the extra mile to make sure we have the best choices/pric personal attention we have been giving by Alissa when leasing our cars. She has always gone the extra mile to make sure we have the best choices/prices available to us and has always made herself completely available to us whenever we have needed her. More

New car buying experience as it should be! I can honestly say that this was by far my best car buying experience so far. Alissa is very friendly, warm, and honest. She possesses encyclopedic knowl honestly say that this was by far my best car buying experience so far. Alissa is very friendly, warm, and honest. She possesses encyclopedic knowledge about the Subaru brand, the model line-up, and was able to answer our every question. She was also very helpful in making sure that we stay within our payment range while getting the features that we needed and wanted. At the end, we got a great pice on a 2011 Forester. At delivery, Alissa made sure to show us every feature of the car and even made sure that our bluetooth phones worked with the factory radio! She also introduced us to the friendly service staff and explained to us all of our warranty and service options. By far, this was our best new car buying experience and I have already been recommending Alissa and Suburban Subaru to my friends who are looking to for a new vehicle. More

When you walk in the door you may be greeted, or you may not. That's generally the case. More often than not you'll be left to stand around wondering where someone is at to help you. I've been in several not. That's generally the case. More often than not you'll be left to stand around wondering where someone is at to help you. I've been in several times for maintenance and to purchase a vehicle, and I stopped going when I figured out the trend of poor customer service and a lack of knowledge/organization. I asked several times two managers to explain the coverage on my vehicle, though I received two different answers and neither of which would put it on paper for my records. I'd stay away and make a drive to another dealership as it feels that something shady is going on here. More

I really appreciated the open, friendly, and sincere qualities that suburban subaru had and all of the sales team, especially camie. As a first time buyer and new to the entire car buying experience I qualities that suburban subaru had and all of the sales team, especially camie. As a first time buyer and new to the entire car buying experience I truly appreciated the (extra) time camie spent in not only explaining but teaching me the process and truly making me feel like a respected customer. More

Cami was VERY helpful in my decision making between the Legacy and the Imprezza. She made every effort to make sure I was informed on my payment options and that I was happy with my decision. I chose the Legacy and the Imprezza. She made every effort to make sure I was informed on my payment options and that I was happy with my decision. I chose the Legacy and the dealership was expecting a dark gray one in that week, however I had really fallen in love with the white. Cami personally drove to Ohio to trade another car the dealership had so that I cold get the white one she knew I really wanted. I cannot explain how happy I was to get a white Legacy but most of all that she had taken her time to drive back and forth to Ohio just for me! An overall great experience, I have already recommended her to a friend looking for a Forester. More

Camie was great! She answered all of my questions, and was very polite and a pleasure to work with. My overall experience at the dealership was the best that I have ever had. Camie and her crew had me in was very polite and a pleasure to work with. My overall experience at the dealership was the best that I have ever had. Camie and her crew had me in and out of the process faster than I have ever done before! I am very happy with my new car! More