Suburban Subaru
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The layout of the dealership was inviting: several different models were displayed on the showroom floor. The staff were professional and welcoming. Unlike another local dealership I visited, the sa different models were displayed on the showroom floor. The staff were professional and welcoming. Unlike another local dealership I visited, the salespeople at Suburban Subaru were attentive and ready to assist (without being pushy) from the moment I first stepped inside the showroom. I also liked the selection of inventory that Suburban Subaru had on hand; for the model and trim I chose, there were three different vehicles already on the lot. Staff were highly knowledgeable about the models I was interested in and took the time to thoroughly answer my questions. It was a pleasure working with them. The only criticism I have is that the sale of extended coverage felt somewhat high pressure. For the amount of the additional cost involved, I would have appreciated having time to think about it rather than make a decision right on the spot. I think the options available could have been provided to me prior to closing. Lesson learned, and I will insist on more lead time in the future. More
They are very organized and professional, and everyone works together for a successful experience for the customers. works together for a successful experience for the customers. More
Everyone here is nice and pleasant to work with. They had the car I wanted on hand and helped me complete my purchase on the spot. Low-pressure, easy-going procedure, with nice people - can’t ge They had the car I wanted on hand and helped me complete my purchase on the spot. Low-pressure, easy-going procedure, with nice people - can’t get much better that. More
Friendly atmosphere and helpful people! Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price that fit. More
Everyone I interacted with, from service to sales, made the experience positive and comfortable. Rahul was especially helpful and kind. This was my best purchasing experience yet. (Thanks, Rahul!) I will c the experience positive and comfortable. Rahul was especially helpful and kind. This was my best purchasing experience yet. (Thanks, Rahul!) I will continue to visit this dealership, even though I live closer to a different Subaru dealership, which shall remain nameless. More



