Suburban Toyota of Troy

My husband and I were the third ones in our circle of family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on t family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on their glowing reviews, we went to Suburban and met with Ernest Gribble, and found exactly the car we were looking for at a very reasonable price. We came back in a few days to pick it up, and the paperwork was painless and efficiently handled. We never felt any pressure to make decision or buy something we didn't really need. Compared to my last highly unpleasant experience in buying a new car (lookin' at you Colonial Honda in Glendale, CA), we found this place to be a joy. The employees clearly enjoy what they do and we felt like valued customers at all times while we were there. We would unconditionally recommend this dealer to anyone in the area considering a Toyota. More

My wife and I came into Suburban to pursue an internet sale. Becky Bennett was our contact, and she greeted us, as I would expect any Sales Consultant to do. But what impressed us was her care and conce sale. Becky Bennett was our contact, and she greeted us, as I would expect any Sales Consultant to do. But what impressed us was her care and concern for getting us into the right Toyota for our needs. Her calm professionalism worked for us; we felt no pressure at all, which allowed us to focus on our needs. She was genuinely concerned about *us*, which made us more comfortable with our decision to buy our first Toyota. Thanks for your time and help, Becky. And congratulations to Suburban Toyota for having such high-quality professionals on your staff! Sincerely, Dave and Cindy Ouzounian More

Got hooked up with Tony on the internet. He treated me good and offered me an okay deal on the Camry. He was the best part about Suburban Toyota. The managers were a little pushy/screwy. I'd recomend th good and offered me an okay deal on the Camry. He was the best part about Suburban Toyota. The managers were a little pushy/screwy. I'd recomend the dealer to my friends and fam but only if they go see him. Thanks man. More

I had never purchased used cars from dealers in the past so was pretty anxious about how it would go.But after having visited Suburban and dealing with Jay, I can say for sure our needs for a used car were so was pretty anxious about how it would go.But after having visited Suburban and dealing with Jay, I can say for sure our needs for a used car were completely addressed to our satisfaction. More

I was very satisfied with Anthony Martin. Even though he looks young he knows alot about the overall brand and I can tell that he is a "car guy" He made me and my wife feel as though we knew him for years. looks young he knows alot about the overall brand and I can tell that he is a "car guy" He made me and my wife feel as though we knew him for years. I will be recommending him to friends and family. Satisfied! More

Anthony was very helpful when I purchased my rav4. He was very knowledgeable about the car. He stayed late to complete my trade-in. I will buy my next Toyota from him. very knowledgeable about the car. He stayed late to complete my trade-in. I will buy my next Toyota from him. More

I love my new car and my salesman was great ! The love I have for my new Prius will have me a loyal Toyota customer forever . have for my new Prius will have me a loyal Toyota customer forever . More

Terry and I really appreciated the attentiveness, enthusiasm and patience Calvin gave to us (it is a very busy dealership)during our journey through the purchase. We looked and tested other cars, ma enthusiasm and patience Calvin gave to us (it is a very busy dealership)during our journey through the purchase. We looked and tested other cars, makes, sizes.....etc. Through phone calls, visits not reserved, and late day conversations. We added many options to the car that included his advice and thoughts on how to better the Prius for us during our next years with it. We also appreciated Dennis and other salespeople who were always smiling and happy to see us come to the dealership. More

We had 2 dealerships given us in a "True Car Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral information on-line. We had a HORRIBLE experience at Canton where we sat for over 2 1/2 hours and couldn't walk out of their dealership with a bottom line price on a new Toyota Corolla minus our trade-in. So we called Becky back who was VERY helpful, honest and didn't try to sell us all kinds of add ons we didn't need! In half an hour we had a bottom line price for a new Toyota Corolla S that was the "True Car Price" we expected and a great trade in price on our current vehicle. Becky was awesome, very organized and knowledgeable and that is our idea how a Car Salesperson should be!! Dennis Barrera came over and talked to us about our trade in and other things. The other Canton dealership had the Used Car guy talking to our salesman at another location and leaving us for over a half hour sitting by ourselves at the salesman's desk. Everything about this dealership was very relaxed and friendly--they took away the stress of making a big purchase. Going back into Suburban to pick up the car was a piece of cake. They made suggestions about several service plans available to purchase with good explanations but didn't do the hard sell. Becky spent time with me going over everything in the car before I drove away a very happy Toyota owner. I would absolutely recommend Suburban Toyota and send evryone to Becky Bennett as the best car salesperson we have ever had!! More