Suburban Toyota of Troy

Great experience, sales man was informative, friendly, and knowledgeable, plus camry is a great car this is my third one. I would recommend this dealer to my friends and family. and knowledgeable, plus camry is a great car this is my third one. I would recommend this dealer to my friends and family. More

A GREAT help. All in all my experience with this dealership has been a positive experience. I have purchased numerous vehicles from this dealership, as well as referring both friends and family, an dealership has been a positive experience. I have purchased numerous vehicles from this dealership, as well as referring both friends and family, and have never been anything but 100% satisified. They go out of their way to answer all questions. Thanks guys! More

I am an Encore customer and have leased several cars from this dealership. This was my first leasing experience with Lisa Harris and was very pleased with the friendly, knowledgeable, one-day service I rece this dealership. This was my first leasing experience with Lisa Harris and was very pleased with the friendly, knowledgeable, one-day service I received turning in my 2007 vehicle and leasing a new 2010. More

Dennis has taken care of our auto needs for several years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter's and son-in-law's auto needs as well. I highly recommend him! More

Our purchase of a Toyota Highlander from Suburban Toyota went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise manner. We appreciated his non pressure, low key style. He made us feel very comfortable. He offered us useful suggestions on how to protect our investment through the program. Dennis Barrera, our salseperson, exceeded our expectations in his follow up phone call the next day. He wanted to make sure we were happy with our purchase and if we had any questions. Top notch. More

I have never experienced this level of professionalism on any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was extremely attentive to my needs and very aware of the importance of my time. He is exceptional at what he does and should absolutley be commended for his amazing work. If I had room for him in my small business I would definitely try to steal him away. I wouldn't go anywhere else. More

UNABLE TO COMMENT ON THE WORK DONE AS I KNOW NOTHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING SHOULD BE DONE AND MOST IMPORTANTLY HIS FRIENDLINESS AND CARE TO CHECK IF EVERY ITEM REQUESTED HAS BEEN TAKEN CARE OF. More

Lisa and Dominic both took exceptional, personal interest in making sure I understood the details of my transaction. Lisa explained options available on the Toyota I wished to purchase, and didn't press in making sure I understood the details of my transaction. Lisa explained options available on the Toyota I wished to purchase, and didn't pressure me to accept one from the lot that did not have everything I was looking for. Dominic explained a lower cost way to accomplish what I wished to do on purchasing my lease. More

I was there to purchase a car from a friend who was leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch custome leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch customer service. I wish all of my transactions could be this smooth. My friend is leasing a new car from the dealership. They didn't make any (or much) money from me and still treated me great. More

I normally purchase American car but after the experience at this dealership I will only purchase Toyota car from now on. My salesperson Jay was excellent he made feel comfortable he listened to my needs and at this dealership I will only purchase Toyota car from now on. My salesperson Jay was excellent he made feel comfortable he listened to my needs and found the exact car that was right for me . I love my camry and I will continue to be a loyal customer of this dealer. I would refer this dealership to anybody that needs excellent customer service at the right price. More