Suburban Toyota of Troy

They took care of everything very quickly. The service advisor, Steven, said he would have to order the bushings for the sway bar. He set up an appointment for tomorrow advisor, Steven, said he would have to order the bushings for the sway bar. He set up an appointment for tomorrow More

Fast and smooth process Peggy Beattie was extremely helpful and made the lease return and new vehicle purchase experience a breeze! I only had to return my RAV4 and sign the Peggy Beattie was extremely helpful and made the lease return and new vehicle purchase experience a breeze! I only had to return my RAV4 and sign the papers for the purchase of the new one. Peggy is a very knowledgeable consultant with low-pressure sales, no BS, and get customer happy approach, which I really appreciated. I highly recommend her service if you are shopping for a vehicle. More

Leased a car from Leng Huang and she told me that they have a gmc dealership so they can take my car and not charge me for my last 2 months and my disposition fee. She then told us we will get a check for have a gmc dealership so they can take my car and not charge me for my last 2 months and my disposition fee. She then told us we will get a check for the the 2 months of payments and the fee would be waived. After waiting almost a month for my check I have received it but not only was a charged a disposition fee when I called Leng Huang she said all this want true and that I should be happy with the deal I Got More

Excellent Service and Professionalism Vinnie provided excellent customer service and was very professional throughout the entire process. He was very responsive with communication and this Vinnie provided excellent customer service and was very professional throughout the entire process. He was very responsive with communication and this made the process very easy. The experience was much better than those I experienced with other dealerships. I visited many different dealerships of similar and different brands prior to my vehicle purchase. Vinnie was by far the best person to deal with, and the most professional and courteous. Thanks Vinnie! More

Chris Yarbrough was very professional assisting me with a used car purchase. Suburban Toyota was able to shop around and get me a lower finance rate than my bank offered. Was a pleasant car buying experience used car purchase. Suburban Toyota was able to shop around and get me a lower finance rate than my bank offered. Was a pleasant car buying experience! More

I had a great car-buying experience with Guy M. @ Suburban Guy is personable and attentive, and the whole experience of buying my new car went very well. Dennis was open for negotiation; Scott gave me a good d Guy is personable and attentive, and the whole experience of buying my new car went very well. Dennis was open for negotiation; Scott gave me a good deal on my trade; and Kelvin secured an incredible financing rate. And Mary Ann in the service department is always very nice and professional. I felt I got a very good deal on my new car but more importantly left with a sense of trust in this dealership and its staff. Thank you. More

If you want simplicity and ease buying a car, go see Joe C. At no point was I pushed into buying something I didn’t want or need. There was never a feeling of being pressured. I told him what I wanted and C. At no point was I pushed into buying something I didn’t want or need. There was never a feeling of being pressured. I told him what I wanted and he made it happen. Customer service at this dealership is top of the line. There was never a time when I didn’t know what was going on. Joe made sure I understood those wordy contracts, and that I left knowing what I was buying. I have a smile I can’t get rid of after buying my Jeep today. No stress, no feeling like I was just another customer buying a car. I’m still floating on cloud nine and feel like I am dreaming. Don’t settle for just any dealership, pick one that treats you like royalty. Pick Joe at suburban Toyota of Troy. More