Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Toyota of Troy
Troy, MI
1,192 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
October 22, 2019
Very good cust service for the pre-owned cars, hassle free. Came in and found car on Saturday, picked up vehicle at 7:30pm Mondau after work. Entire purchase and transaction went hassle free and very smooth. Si Came in and found car on Saturday, picked up vehicle at 7:30pm Mondau after work. Entire purchase and transaction went hassle free and very smooth. Simple. Easy. More
by aglsprocess
Employees Worked With
October 17, 2019
Straight Bizness Takes care of your needs ASAP with a smile & answered all my questions thoroughly.Would recommend this dealership to everyone & looking forward to my Takes care of your needs ASAP with a smile & answered all my questions thoroughly.Would recommend this dealership to everyone & looking forward to my next purchase in the future.✌🏾😏 More
by D-Nice
Employees Worked With
Steve Hough, Logen Romain, Stefan Sackett
October 16, 2019
New Prius Guy and Dennis found me a great car quickly after my accident. I love my new Prius. The color is beautiful with nice interior. Guy has been my sales a Guy and Dennis found me a great car quickly after my accident. I love my new Prius. The color is beautiful with nice interior. Guy has been my sales agent since 2007. I couldn’t ask for a better sales agent. He always gets what I want. More
by Prius lover
October 16, 2019
Efficient Couldn't have gone smoother. Came in to test drive one day and talk some finances for 30min. After texting Chris back and forth a few times with inf Couldn't have gone smoother. Came in to test drive one day and talk some finances for 30min. After texting Chris back and forth a few times with info they needed from me to get everything started, came back the next day for 30min to sign the paperwork and off I drove in my new truck! More
by Villas
Employees Worked With
Chris Yarbrough, Melisa Leah Altan, Seth Byck
October 15, 2019
Great service and selection I needed a new car and searched their online selection. I found a great car for a good price. I go in and get helped right away and everything went sm I needed a new car and searched their online selection. I found a great car for a good price. I go in and get helped right away and everything went smoothly. This is the second car I've purchased here and I would go back again. More
by Ian H
Employees Worked With
Joe Chartier, Matt Stone
October 15, 2019
J.C. was great!!!! He was so helpful, patient, friendly, and did everything he could to get me my new car! :) I highly recommend! Go to him, you won’t regret it! He was so helpful, patient, friendly, and did everything he could to get me my new car! :) I highly recommend! Go to him, you won’t regret it! More
by cleland94
Employees Worked With
Joe Chartier
October 15, 2019
So fast and easy First time into dealership as we are new to the area. quick to get an appointment, easy to transfer info from out of state, and I barely finished my c First time into dealership as we are new to the area. quick to get an appointment, easy to transfer info from out of state, and I barely finished my complimentary cup of coffee before they were done! More
by md
Employees Worked With
Damon
October 15, 2019
fast and furious.....couteous easy in-easy out. the waiting room was comfortable and relaxing while waiting for the service. the gentleman that checked me in had to wake me easy in-easy out. the waiting room was comfortable and relaxing while waiting for the service. the gentleman that checked me in had to wake me More
by rosie3
October 14, 2019
Excellent Sevice I worked with Steven Nemeth today, he was outstanding. He was very courteous on the phone and kept me updated. Everything went smoothly. I also needed I worked with Steven Nemeth today, he was outstanding. He was very courteous on the phone and kept me updated. Everything went smoothly. I also needed transportation to the dealership to get my car and the driver was just as professional as Steven. One of the best run service centers I have worked with!! More
by Lynda
Employees Worked With
Steven Nemeth
October 14, 2019
Professional and friendly Bought a used car revently, and was impressed with the professional, knowledgeable and flexible interaction of the sales consultant, the purchase was Bought a used car revently, and was impressed with the professional, knowledgeable and flexible interaction of the sales consultant, the purchase was smooth and fast. More
by Salwan
Employees Worked With
Joe Chartier
