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Suburban Toyota of Troy

Troy, MI

4.2
1,182 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,182 reviews

May 20, 2017

Great experience Ray at Suburban Toyota was wonderful to work with when I bought my 2017 Highlander! He explained everything in great detail and is always available sh More

by Sheridan4455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Touy, Ray Sadler
May 29, 2017 -

Suburban Toyota of Troy responded

Thanks for the incredible feedback! We are so glad to hear that Liam was able to assist you in picking out the perfect 2017 Highlander. We hope to serve you again for all of your vehicle-related needs!

May 20, 2017

Would love to refer my friends to this dealership! Ray Sadler is the most unconventional sales person I've ever met. He was checking up with me for months before I made this purchase. I wasn't able to More

by Hari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Ray Sadler
May 24, 2017 -

Suburban Toyota of Troy responded

We are happy you had such a great experience with Ray at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

May 15, 2017

BEST experience EVER at a dealership! Peggy was awesome! She really was helpful and we felt completely comfortable buying from her. We were originally looking to buy a nice used car for my More

by Laura P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie
May 29, 2017 -

Suburban Toyota of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

April 30, 2017

I had a super experience with salesmen Ray Sadler. Ray Sadler was very helpful, efficient, pleasant & knowledgeable about the RAV4 I bought from him. His help and integrity is such a benefit for Suburb More

by Timothy Hilliard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jun 14, 2017 -

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

April 27, 2017

Dealership survey The people at this dealership were very helpful and they got us a good deal and the car Toyota Camry was very nice and we appreciate their time and ef More

by mays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gottschalk, Logen Romain
Jun 14, 2017 -

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us!

April 20, 2017

Great Service and Great people I had a wonderful experience at Suburban Toyota. I worked with Andrea Ciavarro, who was wonderful and very supportive. Suburban Toyota treats us like More

by Pavan V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Ciavarro
Jun 14, 2017 -

Suburban Toyota of Troy responded

We are happy you had such a great experience with Andrea at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

April 18, 2017

Relationship rather than just experience I have been using this dealership for about 2 years now for vehicle service. This time I went for buying vehicle. It was a very pleasing experience d More

by VK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Ray Sadler
Jun 14, 2017 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

April 17, 2017

outstanding experience I can't say enough wonderful words to describe the treatment I received from Ray Sadler. Ray kept me well informed during the process of securing the More

by ron mutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jun 14, 2017 -

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

April 13, 2017

Very reasonable to work with This was my first Toyota. I was very pleased working with Andrea. We were able to come to a reasonable agreement and close the deal the same day. S More

by skygeezer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Ciavarro
Jun 14, 2017 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

April 12, 2017

Excellent Customer Service Ray Sadler was my salesman, from the moment I walked in Suburban Toyota he approached me Ray was warm and inviting he listen to what I wanted he liste More

by jessie1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam, Ray Sadler
Jun 14, 2017 -

Suburban Toyota of Troy responded

Jessie, we are happy you had such a great experience with Ray at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

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