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Suburban Toyota of Troy

Troy, MI

4.1
1,182 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,182 reviews

April 07, 2017

Hassle free purchase with excellent deal. Hassle free purchase.Nice to deal with Ray.Will definitely refer my friends to purchase car from suburban toyota troy.Thank you very much for your coo More

by Nilesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jun 13, 2017 -

Suburban Toyota of Troy responded

Thank you! We’re looking forward to working with you again in the future!

April 05, 2017

Positvely informative and successful Suburban is a great number of dealerships covering all kinds of vehicles. I bought my Toyota 4Runner at their Troy Michigan facility. By chance I met More

by wink2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Suburban Toyota of Troy responded

Congratulations on the new Toyota 4Runner. We are glad to hear that you had an outstanding experience with Leng shopping for your new vehicle. We hope to serve you again in the future!

April 03, 2017

It was a very good experience Enjoyed working with Ray very pleasant sales person The service department working with Matt went out of his way to try to satisfy me Thanks More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Marziali, Ray Sadler
Jun 13, 2017 -

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us!

April 01, 2017

Very Polite and Efficient! Ray Sadler was very polite and attentive. He explained the features of the car patiently and in detail. The place is clean and comfortable too. More

by mamta
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jun 13, 2017 -

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

March 31, 2017

Ray Sadler was polite, prompt and efficient Ray Sadler was ready to help us, took his time explaining and was ready when he said he was going to be ready. He is reliable and made sure we unders More

by robduchene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Apr 02, 2017 -

Suburban Toyota of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Ray and your entire dealership experience. We look forward to serving you again!

Apr 02, 2017 -

Suburban Toyota of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Ray and your entire dealership experience. We look forward to serving you again!

March 27, 2017

Excellent experience in every way Taken care of promptly at appointment time, friendly, courteous people in all departments, including sales, service and financial. Clean, comfortable More

by Newcar2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam Tuohy, finance Great experience, explained in detail every aspect of our contract. Very personable!, Ray Sadler
Apr 02, 2017 -

Suburban Toyota of Troy responded

Congratulations on the new Toyota. We are glad to hear that you had an outstanding experience with Ray and Dennis shopping for your new vehicle. We hope to serve you again in the future!

March 21, 2017

Highly Recommended! My search for my very first car to own was really amazing with Suburban Toyota in Troy. We were dealing with Lazer who was very nice, friendly and pro More

by KeaKorina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Talampas
Apr 16, 2017 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

March 20, 2017

The best employee if Suburban Very nice experience with Leng Huang. She is professional and lovely. I do like to talk with her. She gives me a lot of suggestions. After 2 hours eff More

by htang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2017 -

Suburban Toyota of Troy responded

We are happy you had such a great experience with Leng at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

March 20, 2017

Excellent experience in every way!! Three years ago I leased a 2014 Corolla from Toyota and worked with Leng Huang. This was my first experience with Toyota and I was thrilled!! Leng was More

by chloejane39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2017 -

Suburban Toyota of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Leng your dealership experience. We look forward to serving you again in the future!

March 10, 2017

Excellent and Quick Process Ray Sadler is a really knowledgeable agent. He guided me very well. Even about the warranty. This was my first time buying. I just wanted to have anot More

by Zee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Smith, Ray Sadler
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