Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Volkswagen of Farmington Hills
Farmington Hills, MI
189 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 189 reviews
February 01, 2026
Like a lot of folks, I enjoy car shopping but dread the "buying" part. Working with Derrick and Mike though was surprisingly a delight. I never got the impression that they were trying to pull one over, up "buying" part. Working with Derrick and Mike though was surprisingly a delight. I never got the impression that they were trying to pull one over, upcharge, or hide the true costs behind a mountain of paperwork. They were transparent and made the process quick and easy. And, equally important - they were warm and welcoming - almost as though they were acting in support of my interests rather than adversaries competing for profit. Great work! More
by Deleuze
January 24, 2026
Timely and accurate repairs. Great communication. Would recommend using this dealership to anyone in the future. Great communication. Would recommend using this dealership to anyone in the future. More
by Atlas Man
January 15, 2026
Just purchased a used VW Tiguan last weekend. Corey was a pleasure to deal with. He had the car ready and waiting for our test drive and was able to answer all questions clearly. And no jok Corey was a pleasure to deal with. He had the car ready and waiting for our test drive and was able to answer all questions clearly. And no joke, while we were there, another couple expressed interest in the vehicle, and Corey handled the situation professionally and courteously. Low to no pressure sales and made the entire experience positive. (Also -- super nice touch -- when we picked up the car, he'd had it detailed and a full tank of gas!) More
by jillerickson28
January 15, 2026
Best selection (by far) of any VW dealership within 150 miles. Professional and courteous staff. miles. Professional and courteous staff. More
by Matt
January 07, 2026
Corey was a great help in the buying process, he was knowledgeable, reliable, and most importantly relatable not pushing for us to buy but simply letting us feel out what was best for us. knowledgeable, reliable, and most importantly relatable not pushing for us to buy but simply letting us feel out what was best for us. More
by Robert Mosley
Employees Worked With
January 05, 2026
Bill did a great job of finding the perfect vehicle for us! Would highly recommend working with him! us! Would highly recommend working with him! More
by satyree
Employees Worked With
January 05, 2026
I came in just to browse, and I was greeted with so much hospitality and knowledge! My price options were laid out in front of me, and I was able to take a peek at their vast inventory for possible cars. I hospitality and knowledge! My price options were laid out in front of me, and I was able to take a peek at their vast inventory for possible cars. I definitely plan to come back, money in hand, for both a new car and a great experience! More
by Queen
Employees Worked With
January 03, 2026
He has excellent customer service and is very efficient. The facility was clean, Im definitely recommending a friend or three. The facility was clean, Im definitely recommending a friend or three. More
by KJT
Employees Worked With
January 03, 2026
Very clean facility and friendly efficient employees. 10/10 service. I would come back undoubtedly 10/10 service. I would come back undoubtedly More
by Reese
Employees Worked With
