Suburban Volkswagen of Farmington Hills

Mariah was awesome! She gave me all the details I needed to make the best decision. She gave me all the details I needed to make the best decision. More

Mariah was very helpful when I visited the dealership to check on the VW. She was very patient and didn’t hesitate to let me test drive different model multiple times. That made all the difference with the check on the VW. She was very patient and didn’t hesitate to let me test drive different model multiple times. That made all the difference with the experience at the dealership. I was very happy with her service. She made it less stressful and allowed me to have a clear understanding of which model met my needs. More

Came in looking for a car. Shout out to Mariah for assisting me through the process. Very helpful and made the process as smooth and easy as possible. Thanks! Shout out to Mariah for assisting me through the process. Very helpful and made the process as smooth and easy as possible. Thanks! More

they charged me over $400 to have two fobs made. Very expensive.would not recommend Very expensive.would not recommend More

Great dealership, Derrick is a expert in his field, was able to answer every question and got me out of my lease early & a lower car payment, very easy and joyful experience able to answer every question and got me out of my lease early & a lower car payment, very easy and joyful experience More

Excellent customer service and pleasant to work with. Looking forward to doing more business with you guys! Looking forward to doing more business with you guys! More

I had a great experience at the Suburban Volkswagen dealership. Staff was very helpful and made the process as smooth, easy, and stress free as it could be. Shout out to Mariah who helped me through th dealership. Staff was very helpful and made the process as smooth, easy, and stress free as it could be. Shout out to Mariah who helped me through the entire sales process. Thank you! More

Very nice staff, great amenities and a thorough and honest repair center who put customers as a priority. honest repair center who put customers as a priority. More

Unfortunately Ms. Castillo wasn’t truthful about the sales status of a vehicle in the lot. My father went in to purchase a vehicle he saw online as available, cash, an Castillo wasn’t truthful about the sales status of a vehicle in the lot. My father went in to purchase a vehicle he saw online as available, cash, and she went out of her way to lie that she herself had sold it earlier in the day. He saw the vehicle listing was still available, went back the next day, and the vehicle was indeed still there. Ms. Tarrow completed the sale. A poor decision by Ms. Castillo, not to mention biased and based on negative customer profiling. Of course a huge mistake as she then missed out on the sale. Perhaps some learnings around “stress-free” sales experiences that she claims to provide in her profile are in need of a refresh. I’m actually surprised my parents decided to go through with the sale at this dealership, so Suburban should consider themselves lucky. More

Happy customer starting from leasing my Atlas Cross Sport, to just today purchasing out my lease after 39 months & buying my car. It’s a wonderful vehicle, & Derrick helped me with the process of purch Sport, to just today purchasing out my lease after 39 months & buying my car. It’s a wonderful vehicle, & Derrick helped me with the process of purchasing my car, along with finance manager Peter helping me with the financial portion as well. Thank you! More