Suburban Volvo Cars

Towed wife's car in. It threw the aux belt and therefore was overheating. Estimate was $400 over the high end of national average dealership repair costs. Estimate inc It threw the aux belt and therefore was overheating. Estimate was $400 over the high end of national average dealership repair costs. Estimate included things that WERE NOT BROKEN like replacing the thermostat and upper rad hose. Service writer made me think nice things about used car salesmen. I felt dirty after speaking to him. Requested an itemized estimate for the repair that actually needed to be done and never received such. They seem to be living in the dark ages where the internet doesn't exist and you cannot just look up what things should cost at a reasonable repair facility. Paid them their $240 diagnosis fee and did not let them work on the car. Would work on my car on the side of Woodward in the rain before ever taking it in to this stealership service department. More

The sales person was very attentive to my needs. I reflect upon how stressed I was at the time of purchase; his compassion was greatly appreciated. The service department is very courteous. I app I reflect upon how stressed I was at the time of purchase; his compassion was greatly appreciated. The service department is very courteous. I appreciate whether I decide to wait or use valet during the service appointment, they accommodate my request efficiently. They have answered questions or solved problems with a phone call. I feel like a valued customer, therefore I choose Suburban Volvo. More

Stellar service. I got an appointment quickly and repairs were performed within the estimated timeframe. I was informed of the estimated cost in advance and updated o I got an appointment quickly and repairs were performed within the estimated timeframe. I was informed of the estimated cost in advance and updated on repair progress. More

I am always treated well. I work with Gelette, and he does an excellent job. I work with Gelette, and he does an excellent job. More

Service associates and technicians were very professional and delivered prompt, efficient services. Although I did not ultimately get the required/recommended services, I am satisfied with the assistance rec and delivered prompt, efficient services. Although I did not ultimately get the required/recommended services, I am satisfied with the assistance received. More

Raven was wonderful to work with. Answered all of my questions and concerns. She made us feel so confident. Answered all of my questions and concerns. She made us feel so confident. More

Incredible experience! Ryan Streeter made it easy, got me familiar with the car. His knowledge of the vehicle was top notch Will be back to Volvo next time! Ryan Streeter made it easy, got me familiar with the car. His knowledge of the vehicle was top notch Will be back to Volvo next time! More

Alex made this so easy! His wonderful positive energy and his attention to every detail made this transaction a wonderful experience. His wonderful positive energy and his attention to every detail made this transaction a wonderful experience. More

Our purchase experience was seamless. The facilty is clean and bright just like the cars. Our salesman, Moe, was helpful, patient, and willing to answer questions after we left. Love ou The facilty is clean and bright just like the cars. Our salesman, Moe, was helpful, patient, and willing to answer questions after we left. Love our new Volvo! More

I called for a service appt, got a very delayed call back. Service dept was apologetic, professional. It seems service appointments are available 1 week out, but loaner cars are in short supply. The loa back. Service dept was apologetic, professional. It seems service appointments are available 1 week out, but loaner cars are in short supply. The loaner is a test drive, right? Generally happy but surprised no service vehicles available. More