Suburban Volvo Cars - Service Center

slick and not worth dealing with. They lie and waste lots of your time. Also damaged your property. They lie and waste lots of your time. Also damaged your property. More

Great service and professional staff. Chris Adams was especially helpful, as always. Regular updates on service progress. Provided a loaner. Chris Adams was especially helpful, as always. Regular updates on service progress. Provided a loaner. More

Treated like crap by service rep Chris Adams who refused to service my car on a scheduled appointment! No accountability for being rude and disrespectful to clients! to service my car on a scheduled appointment! No accountability for being rude and disrespectful to clients! More

had my xc60 serviced for 44 000 mile checkupChris Adams had my xc60 serviced for 44 000 mile checkup Chris Adams is the best,he knows the Volvo's inside and out. always a pleasure to work with had my xc60 serviced for 44 000 mile checkup Chris Adams is the best,he knows the Volvo's inside and out. always a pleasure to work with More

Service was performed on my 2015.5 Volvo xc 60 ,40000 mile Suburban Volvo picked up my vehicle and supplied me with a loaner Dan Curmi and Chris Adams were very helpful,many thanks mile Suburban Volvo picked up my vehicle and supplied me with a loaner Dan Curmi and Chris Adams were very helpful,many thanks More

Hazzle with service dept I scheduled service for Volvo XC60 with my extended warranty that I purchased from the dealer., They had no record of my extended warranty in thei I scheduled service for Volvo XC60 with my extended warranty that I purchased from the dealer., They had no record of my extended warranty in their service dept, After many phone calls on my part between Nick Penrose and Chris Adams,finally notes were added to 2015.5 XC60 for service.,I am told by Steve Hough Service director for Suburban Volvo Then I get a phone call at my home from Dan Curmi asking me why I am picking a fight.REALLY Because their in house system does not work I am picking a fight ? I hope this not does happen again, as I would like to keep my Volvo in tip top conditon More

Excellent service My service experience was exactly what I desired in a dealership service department. Everyone was kind and professional. Communication was timely and My service experience was exactly what I desired in a dealership service department. Everyone was kind and professional. Communication was timely and accurate. If I have any further issues with my problem, I feel confident in returning. The problem was addressed and fixed. More

Haughty, inept and basically unprofessional This review specifically pertains to Service, not Sales. I initially chose Suburban based on their proximity to my home. The first one or two visits This review specifically pertains to Service, not Sales. I initially chose Suburban based on their proximity to my home. The first one or two visits (regular service, address a recall) were fine.... until a more complex issue presented itself. LONG story short, between a culmination of (2) visits (4 weeks in total w/out my car), $250+ dollars out of my pocket, haggling with the Service Manager and an extended warranty company, and the end result: the issue was NOT resolved. I will *never* return there for any service, nor sales, for that matter. More

I do not trust this dealership! Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 1 Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 10000 miles later they say the tires are good. When they are done "servicing" the car it comes back with grease all over my cream-colored steering wheel and they even got grease on my head liner. I do not trust then at all! Sense this is the only Volvo dealership near me, I will not be buying another Volvo. More