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Sullivan Brothers Toyota

Kingston, MA

4.6
543 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 543 reviews

October 03, 2025

What a great experience all around. I first bought my Land Cruiser from Mike Maynard in June and then upgraded my tires with Seana in service this week. Let me say that both of them wer More

by Dave S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maynard
October 02, 2025

Great service experience yesterday. Easy to schedule, seen in time and all work completed perfectly. Gave me a loaner as it was an extensive visit staff was great More

by TEEBALL525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian smalls
Oct 02, 2025 -

Sullivan Brothers Toyota responded

Thanks for the kind words. It's good to know our team at Sullivan Brothers Toyota could help provide you with a smooth service experience.

October 01, 2025

I've had fabulous experiences with sales and service! Would always recommend to anyone looking for a car More

by bojsall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Gizelis, Bob Hallissey, John Finlay, Joesph Borsari, John Faucett, Darren Andrews
Oct 01, 2025 -

Sullivan Brothers Toyota responded

We appreciate your kind words and recommendation. Thanks for choosing Sullivan Brothers Toyota.

September 28, 2025

Love this dealership. !The service department is very professional and courteous. And treated me very well. More

by Rmdiramio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Sep 29, 2025 -

Sullivan Brothers Toyota responded

We're pleased to hear about your positive experience with our service department. Thank you for choosing Sullivan Brothers Toyota.

September 22, 2025

The customer service was very good . The service for the car not too much . It was my first time service. And my car was not clean at the end of the service. More

by Marie Kenfack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
September 12, 2025

Reliable, dependable and friendly. I have been going here for many years and am very with their service. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 12, 2025 -

Sullivan Brothers Toyota responded

Thank you for trusting Sullivan Brothers Toyota with your service need over the years.

September 12, 2025

The service was good, although I had to wait an extra hour for the completion of the work being done. The staff was very friendly , and attentive. I will continue to go there for future service work. More

by gmyette58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Sep 12, 2025 -

Sullivan Brothers Toyota responded

Thank you for your patience and feedback. We appreciate your understanding and are glad to hear our team was friendly and attentive. We look forward to continuing to help with your service needs at Sullivan Brothers Toyota.

August 31, 2025

While I found the service to be absolutely satisfactory I find the constant badgering for reviews to be somewhat of a nuisance. More

by Normanvickery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy at service desk.
Aug 31, 2025 -

Sullivan Brothers Toyota responded

We're glad you found the service satisfactory. Thank you for your feedback on reviews, we'll keep it in mind.

August 30, 2025

Excellent work, informative explanations and prompt responses. I will definitely continue to use their services. More

by crossstuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty
Aug 30, 2025 -

Sullivan Brothers Toyota responded

Thank you for sharing your experience. We look forward to assisting you again at Sullivan Brothers Toyota.

August 27, 2025

Sullivan Brothers service and repair group crew provides consistently courteous, thorough, and honest work. Outstanding. More

by elisabethcorlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
Aug 27, 2025 -

Sullivan Brothers Toyota responded

We're glad to hear you enjoyed working with our service and repair team. Thank you for sharing your thoughts about Sullivan Brothers Toyota.

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