Back

Sullivan Brothers Toyota

Kingston, MA

4.6
558 Reviews

5 Gallen Road

Kingston, MA

02364

Directions

By Type

Showing 558 reviews

November 24, 2025

Quick to offer help always. John F is our go-to salesperson and he always helps to make it work for us. More

by Chstkyma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Faucett
Nov 28, 2025 -

Sullivan Brothers Toyota responded

We appreciate your trust in our team at Sullivan Brothers Toyota. We're glad John F has been helpful for you. Thank you for sharing your experience.

November 23, 2025

I called Toyota as I had an issue with my oil & within a day, they had already diagnosed the issue & completed the work. Seana Bohen was super personable and understanding! More

by Samfountaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seana Bohen, Technician Mike
Nov 28, 2025 -

Sullivan Brothers Toyota responded

We appreciate you sharing your experience with our team at Sullivan Brothers Toyota. It’s good to know the oil issue was handled quickly to your satisfaction. Thank you for choosing us.

November 22, 2025

My online inquiry was quickly addressed. The team remained attentive and encouraged an onsite visit with options for me to consider. George was my onsite contact and he was attentive and con More

by VIPL70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, George Gizelis
Nov 27, 2025 -

Sullivan Brothers Toyota responded

Thank you for sharing your experience with us at Sullivan Brothers Toyota. We’re glad our team supported you and your daughter in finding the right car. Your feedback about certification costs is appreciated.

November 20, 2025

Had a great experience purchasing a company truck from John F. and Jason in finance (blk '25 Tacoma SR) They had all of my questions answered before I even asked. Absolutely loving the truck, and wan More

by dcdana1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason finance mgr, John Faucett
November 19, 2025

Christian is a great service tech! He explains everything so clearly so that you understand the work being done to your car. More

by lafrase1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
November 16, 2025

Great sales and service staff help to enhance the experience of my visits and appointments. More

by ta3jessb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Mann
November 08, 2025

I’ve been dealing with John Faucett and Sullivan Brothers since 1988. I feel like they care about me and appreciate my business. Everyone there is great More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Mann and Dylan, John Faucett
Nov 08, 2025 -

Sullivan Brothers Toyota responded

Thank you for your long-term trust in Sullivan Brothers Toyota. We value having you as part of our community. Our team is always here to support you.

October 31, 2025

Outstanding dealership and service department! My husband and I both purchased our vehicles at Sullivan Toyota last year. Our experience with the service department has always been exceptional! Th More

by Mcfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Finlay
Oct 31, 2025 -

Sullivan Brothers Toyota responded

We appreciate your kind words about our dealership and service team. It's great to know we were able to work around your busy schedules. Thank you for choosing Sullivan Brothers Toyota for your vehicle purchases.

October 30, 2025

I purchased my car here in. 2019 and continue to come here for service, even though I’ve moved further away, because I appreciate the customer service and attention to detail at More

by cherylbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Finlay
Oct 30, 2025 -

Sullivan Brothers Toyota responded

Thank you for your continued trust in Sullivan Brothers Toyota. We appreciate your loyalty and look forward to serving you with the same level of care.

October 29, 2025

Great dealership! Most helpful during a quick buy due to an insurance claim. I appreciated the low pressure sales. More

by lwrightdesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, John Faucett
Oct 30, 2025 -

Sullivan Brothers Toyota responded

We appreciate your feedback and are glad our team could assist you smoothly with your purchase. Thank you for choosing Sullivan Brothers Toyota.

1
...