Sullivan Brothers Toyota

Fair service. Request ignored. 2 hours for a 5k service without an oil change. Requested the service advisor that I would like my vehicle vacuumed. He said it would be done. NEV 2 hours for a 5k service without an oil change. Requested the service advisor that I would like my vehicle vacuumed. He said it would be done. NEVER HAPPENED. More

Great Service and Fast Justine goes above and beyond when it comes to customer service. His email correspondence is very fast and he always gets the job done. He has neve Justine goes above and beyond when it comes to customer service. His email correspondence is very fast and he always gets the job done. He has never not done what I've asked and he always follows up to make sure everything is to my liking. More

No problem I thought the service guys might have exaggerated the wear of my front brake rotors. The recommendation was to replace them, but I put off the work, I thought the service guys might have exaggerated the wear of my front brake rotors. The recommendation was to replace them, but I put off the work, in part because I didn’t have the time to wait longer, but also because I wasn’t sure I trusted them. Other than that, I was satisfied. The coffee in your waiting room is awful! More

Scheduled maintenance Bill Collins is my service advisor. He is the best. He is a very honest and professional person. He kept me informed of what was needed and what was Bill Collins is my service advisor. He is the best. He is a very honest and professional person. He kept me informed of what was needed and what wasn’t needed during this service. More

inspection sticker etc I needed to get an inspection sticker and the oil changed . I like to go to the dealer for this in case anything else needs to be done. In fact I nee I needed to get an inspection sticker and the oil changed . I like to go to the dealer for this in case anything else needs to be done. In fact I needed 3 new tires and an issue with my car not being able to go into reverse sometimes. It was all taken care of in 1 visit. More

Give it to Patty! I arrived at the appointment and added getting a sticker to the regulars. Checking the schedule, Patty said it could take more than an hour. So she go I arrived at the appointment and added getting a sticker to the regulars. Checking the schedule, Patty said it could take more than an hour. So she got me a ride home on the shuttle and called me when it was done! And picked it up from a ride to shopping with my wife. It worked perfectly and I had a very productive day! As I said, “Give it to Patty and she will get it done.” More

Asked to give high marks Place is nice clean waiting room lg sz workers are pleasant..had some work done here. Always nice..a bit chatty trying to check in and out..when havin Place is nice clean waiting room lg sz workers are pleasant..had some work done here. Always nice..a bit chatty trying to check in and out..when having a tight time frame to work with makes it hard no to be rude More

Satisfied Customer Outstanding Professional, Polite & Knowledgeable Service Representatives in a Great Facility very Comfortable and Friendly ! Vehicle was completed and Outstanding Professional, Polite & Knowledgeable Service Representatives in a Great Facility very Comfortable and Friendly ! Vehicle was completed and delivered in the time indicated at the begin of my visit! More

Great Service Patty Majeski was so helpful when I had my rav serviced, Very knowledgeable, arranged transportation back to Plymouth , I had to have my service done Patty Majeski was so helpful when I had my rav serviced, Very knowledgeable, arranged transportation back to Plymouth , I had to have my service done in 2 visits she arranged for me to have the same mechanic as well. I give Patty a gold star! Thank you Patty More

Excellent I took my car in for a tire light, tire rotation and oil change and was given great service in a timely manor. No complaints. I took my car in for a tire light, tire rotation and oil change and was given great service in a timely manor. No complaints. More