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Sullivan Brothers Toyota

Kingston, MA

4.6
543 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 543 reviews

August 21, 2025

Christian the service manager is awesome. Very organized and convenient service department that always delivers. More

by dfoll30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey, John Finlay, John Faucett
Aug 21, 2025 -

Sullivan Brothers Toyota responded

We're glad our team made your experience with us organized and convenient. Thank you for your feedback, and we're happy to deliver a service you appreciate at Sullivan Brothers Toyota.

August 19, 2025

Darren was great; he made the stressful process of buying a car easy, and helped find the type of car that suit my needs. More

by Lauren L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
August 18, 2025

Oil change & alignment check done within 30 min arrival. ..no problems...all ok with Camry More

by masspetematt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
August 14, 2025

They were unable to duicate my mtople malfunction codes ( headlight malfunction/pre collision malfunction/RSA malfunction). Promised me a loaner when it comes up again and I have to return. More

by Mg333333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian service dept
August 11, 2025

Bob is service is the best. This dealership has treated me very well. Would purchase from here again!! More

by Lanseyblue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul The Manager
August 10, 2025

My car had $9599. 00 worth of damage by mice eating my wires. Christian Small was my service advisor and he was amazing! He kept me up to date from the time my car was More

by Mother Duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
Aug 11, 2025 -

Sullivan Brothers Toyota responded

We're grateful for your kind words about our service team. It's great to hear how well you were supported through the process. If there's anything else we can assist with, let us know.

August 09, 2025

The service team is outstanding; they are thorough, knowledgeable, and they explain everything they will be doing. Throughout the process they kept me informed via text messages, no surprises here. Th More

by DAVIDFAMILY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small , George Gizelis, Darren Andrews
Aug 10, 2025 -

Sullivan Brothers Toyota responded

Thanks for sharing your positive experience with our team at Sullivan Brothers Toyota. It's great to know that the communication and thoroughness met your expectations. We appreciate having you as a customer over the years.

August 07, 2025

They exceeded expectations on the time it would take to complete. They had my truck ready in about 1 hour. More

by rick.farina106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Witt
Aug 08, 2025 -

Sullivan Brothers Toyota responded

We're pleased to hear our team could get your truck ready so quickly. Thank you for choosing Sullivan Brothers Toyota.

August 05, 2025

Buying a car at Sullivan Brothers, with George our salesman, was very relaxed and calm, no high pressure, very straight and honest. We’re very happy with our purchase. We will definitely continue buyi More

by lyonsjoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, George Gizelis
Aug 06, 2025 -

Sullivan Brothers Toyota responded

Thank you for sharing your experience. We're pleased to know that our team was able to assist with your recent purchase in a comfortable manner. We appreciate your recommendation and look forward to serving you again in the future.

July 28, 2025

Excellent,polite service. Only disappoint. No car Wash. Comfortable waiting room with coffee and tea. More

by jillblakey660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey
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