Back

Sullivan Brothers Toyota

Kingston, MA

4.0
451 Reviews

5 Gallen Road

Kingston, MA

02364

Directions

By Type

Showing 451 reviews

January 13, 2020

Quick car service and great customer service - well done! Billy in the service department took great care of me. In and out quick on a Saturday morning when time is most valuable - something we never seem to More

by Comeau5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Collins
January 11, 2020

Service is why we keep coming Back We coming to Sullivan for more than 25 years and they continue to please and provide excellent service like family! We bought their Chrsyler T&C Mini More

by YOUNGR02360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Collins, Bob Hallissey
January 10, 2020

Sullivan Toyota service was exceptional. From offering to take your car to the service bay to the most pleasant and comfortable wait ever. Told my daughter to take her Toyota there and enjoy the welcomed vis More

by mccaiguebob
Recommend Dealer
Yes
Employees Worked With
John Faucett
January 09, 2020

everyone was very professional and through. Toyota had my car for a whole day, for 4 new tires, brakes, etc, Patti in service was very through with everything! My shuttle driver, Dick was awesom More

by SJVINING6875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti in the service dept
January 08, 2020

Bill always treats me exceptional!! Everyone goes out of their way to help! Have been going to Sullivan Brothers for over 30 years.. never had a bad experience! More

by CWGIRL05
Recommend Dealer
Yes
Employees Worked With
Bill Collins
January 08, 2020

went in for a routine oil change.... service department the people that you have working in your service department are just awesome. each and every time that i go in there, they are all so very welcoming. More

by MNEWTON33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michelle , patty and christian.... (service dept), Tracy Tharpe, George Gizelis, Bob Hallissey, John Faucett
January 02, 2020

Excellent Service, Once Again I'm always happy with the service I receive. The staff is always professional and friendly. I usually wait for my car, and the waiting area is comfor More

by S.PROULX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti, John Finlay
January 02, 2020

Great Service!! Quick service even though not scheduled. Friendly associates. I was able to bring my car in to replace a headlight without an appointment. Very satisf More

by GRAMAKD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Collins
January 02, 2020

Good Work, but it took longer & more expensive than expected 1) Expected time = 1.5 Hrs, actual time = 5.0 Hrs. 2) Expected cost under $200. Actual cost $737. 3) Shuttle ride service was a pleasant benef More

by REMartin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim ????, Service Agent.
January 01, 2020

25,000 mile checkup Had checkup and tires rotated and everything was great . Service waiting area is very comfortable. Girls checking in car were very polite and service More

by BBENY2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
...
5
...