Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sullivan Buick GMC
Ocala, FL
296 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 296 reviews
January 04, 2025
This is my 1st Buick so my first experience with service, I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with m I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with me. No follow up. I understand the part is out their control however the lack or customer service is a turn off. Even when I dropped the car off to be looked at , I waited for someone to greet me while 2 employees sat at their desk. I work in customer service in a professional atmosphere and this just isn’t how you keep a customer happy and wanting to return. More
by SATTERLEY4
Verified CustomerEmployees Worked With
n/a
January 02, 2025
We came in and got a good trade-in price for our old vehicle and made a good deal on a new one. It all went smooth. Follow-up to get the coating went well also. vehicle and made a good deal on a new one. It all went smooth. Follow-up to get the coating went well also. More
by BOBJDZ
January 02, 2025
This visit the service man that helped was polite professional and courteous. I do not know his name, his desk is on the right when you walk in professional and courteous. I do not know his name, his desk is on the right when you walk in More
by CAROLLYNN424
Employees Worked With
Service man
January 01, 2025
The dealership was fair after some time with negotiations. You can’t blame them for trying to maximize their profits. They did take some time for cleaning car. But I guess that’s the price of do negotiations. You can’t blame them for trying to maximize their profits. They did take some time for cleaning car. But I guess that’s the price of doing a good job. Beach (salesman) he’s a baller of salesman. Hope his boss sees this. More
by guineagator (Jared d’Avi)
December 30, 2024
Still waiting on 2nd. Key to My new car. Been almost a month. Already and no key. ????? Not happy about that Key to My new car. Been almost a month. Already and no key. ????? Not happy about that More
by garyrmcginnis
December 29, 2024
Service was completed as requested, but I was the one that had to point out that I had purchased the extended warranty so that I wasn't charged full price for repair that had to point out that I had purchased the extended warranty so that I wasn't charged full price for repair More
by MIZDI2
Employees Worked With
Don't have anyone
December 29, 2024
I am kind of curious why you use a discontinued motor oil (AC Delco) at least according to the numbers on your receipt (19420074)? Nine (9) dollars for shop supplies, just what does that include? Please (AC Delco) at least according to the numbers on your receipt (19420074)? Nine (9) dollars for shop supplies, just what does that include? Please respond. More
by GARYLBAUMAN
December 28, 2024
Great job by Princess. Very knowledgeable and did a great job explaining all of the features on the automobile. Very knowledgeable and did a great job explaining all of the features on the automobile. More
by dandjo1974
Employees Worked With
December 27, 2024
Nothing but praises for Brittany in service very efficient and always helpful, also a shout out to Sean Gruber. efficient and always helpful, also a shout out to Sean Gruber. More
by STOOGES57
