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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.4
294 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4000 SW College Rd

Ocala, FL

34474

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Showing 294 reviews

December 08, 2024

Customer care, Customer service, Customer help, Customer understanding, happy salesman, everyone had great attitude's, THANK YOU, your satisfied customer! More

by randyshort777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BEACH!! 😊👍
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Dec 10, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the customer care and service at Sullivan Buick GMC Ocala, FL. It's fantastic to know our team made a positive impression on you. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

December 08, 2024

Anthony in finance and Kenny in sales made the buying experience effortless. This dealership is professional and on point. Moving forward I would never buy a new vehicle from anyone else. More

by Eelllwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found your buying experience effortless with our team at Sullivan Buick GMC Ocala, FL. We pride ourselves on professionalism, and it's great to know Kenny and Anthony in finance made such a positive impact. We look forward to assisting you with your future vehicle needs! Sincerely, Zachary Ellis Sales Manager

December 08, 2024

Sean was great. He was friendly and made our car buying experience quick and painless. More

by RONELMILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Sullivan Buick GMC responded

Thank you, Ronel, for sharing your experience! We're thrilled to hear that Sean made your car-buying experience quick and painless. At Sullivan Buick GMC Ocala, FL, we strive to provide excellent service. We hope to see you again in the future! Sincerely, The Sullivan Buick GMC Team

December 07, 2024

I appreciate the Service Dept. They have always been very helpful to take care of my needs. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 09, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our Service Department at Sullivan Buick GMC. Your satisfaction is important to us, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

December 06, 2024

It was a great experience; friendly and professional. The time to complete was very short. More

by abbie3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 09, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Sullivan Buick GMC Ocala, FL and that our team was friendly and professional. We pride ourselves on providing efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

December 05, 2024

They completed the work much faster than the estimate. Joe had two employees working to complete the work. Instead of waiting four hours, I was only waiting two hours. More

by DEBORAH.TERRY23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the service department
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Dec 06, 2024 -

Sullivan Buick GMC responded

Thank you, Deborah, for your wonderful feedback! We're thrilled to hear that your service at Sullivan Buick GMC was completed much faster than expected. Our team always strives to provide efficient service, and we appreciate you recognizing Joe and the crew for their hard work. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

December 05, 2024

Despite a frustrating experience with a GM part that could not be found for our 2020 Envision, the dealership was responsive and tried to provide us with as much information as possible to more forward More

by mrslamb218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your understanding regarding the challenges you faced with the GM part for your 2020 Envision. At Sullivan Buick GMC, we strive to be as responsive as possible and are glad to hear our team was able to assist you in moving forward. We hope to see you again soon and provide you with a better experience. Please feel free to reach out if you have any further questions or needs! Sincerely, The Sullivan Buick GMC Team

December 04, 2024

My salesman, Brandon, was excellent. I would give him 5 Stars for his attentiveness and follow up. More

by tom@rhodesandrickolt.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Dec 05, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Brandon provided excellent service with his attentiveness and follow-up. At Sullivan Buick GMC, I strive to offer outstanding experiences, and I appreciate you sharing yours. I look forward to seeing you again! Sincerely, Zachary Ellis Sales Manager

December 04, 2024

The entire buying process was an arduous chore. Now phase II of this process is getting the service department to repair two defective or inoperable items on the vehicle, hopefully this is resolve More

by EMVASOLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ZACH ELLIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, the finance person was terrific
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Dec 05, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience. We understand that the buying process can sometimes be challenging, and we appreciate your feedback. Regarding the repairs on your vehicle, we want to assure you that our service department at Sullivan Buick GMC is committed to resolving any issues as quickly and efficiently as possible. Please feel free to reach out to us directly so we can discuss this matter further. Sincerely, The Sullivan Buick GMC Team

December 03, 2024

The staff was wonderful to deal with. I was in and out quickly allowing me to get back to work earlier than I thought. More

by CINDY.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] provided you with a quick and pleasant experience. We appreciate your feedback and look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Buick GMC Team

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